Chatway ‑ Live Chat Support
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Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app
Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Make recommendations & offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS
- Engage your store visitors and customers over real time live chat support inbox
- Canned responses saved replies & FAQs for better live chat customer support
- Mobile apps for iOS & Android to live chat and provide customer support anywhere
- File sharing over chat & helpdesk conversation history and get the full picture
- Monitor inbox customer service chats and invite customer support chat agents
- Destaques
- Popular junto de empresas nos Estados Unidos da América
- Utilize diretamente no Admin Shopify
- Funciona com os mais recentes temas
Mensagens em tempo real
Respostas automatizadas
Personalização
Lançada
7 de setembro de 2023
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Funciona com
Facebook Messenger, Messenger, Email, iOS, Android, Live ChatPreços
Free
Gratuito
- 1 Agent
- Unlimited Conversations
- Facebook Messenger integration
- Widget customization
- 30 Days chat history
Pro
$9 / mês
- $9 per agent/month
- Unlimited chat history
- Email integration
- Private notes
- Custom data, tags, and segments
- Multilingual widget
Avaliação gratuita de 14 dias
Free
Gratuito
- 1 Agent
- Unlimited Conversations
- Facebook Messenger integration
- Widget customization
- 30 Days chat history
Pro
$9 / mês
- $9 per agent/month
- Unlimited chat history
- Email integration
- Private notes
- Custom data, tags, and segments
- Multilingual widget
Avaliação gratuita de 14 dias
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (243)
Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time.
One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly.
Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.
This app is very awesome we can increase the customer traffic on our store. The best thing is that this app is free which we can use free of cost without any plan. I highly recommend it.
I don't have words to describe how real and thankful this review is. The first time I saw the app I said that it is great and that I and my colleagues will find it very helpful. I installed the app within 5 minutes, so did my colleagues and we had it on our mobile phones. The next morning we started using it all together and we were able to make sells while visitors were in our website. They just submit form and we know their data, so we call them via phone or write them back and make the sale! We have the app from 1 week or so and we have made more 5 sales via the app, even maybe more I don't know but we use it every day! I highly recommend the app on your funnel page or product pages so you can close more sales. You can use it together with your colleagues all at once, you receive notifications from new messages again all at once, so if one is busy, the other one can close the sell. HIGHLY recommended and it is free!! Thank you so much! Good luck in the business!
Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.
WOW,It's a super facilitate app.We are a new player of shopify,Chatway help us to build the chat system quickly.More usefully,when guests leave the message.we can see the source page,so we can accurately respond to them
Assistência
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Recursos
Este programador não oferece assistência direta em Português (portugal).