Chatway ‑ Live Chat Support
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Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app
Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Deliver assistance to visitors through live chat. Make recommendations & offers based on their past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS
- Engage your store visitors and customers over real time live chat support inbox
- Easy file sharing within website chat box for better live chat customer support
- Monitor inbox customer service chats and assign to support chat agents
- See helpdesk conversation history and get the full picture before responding
- Customize your live chat widget - color, logo, availability, chat button size
- Destaques
- Popular junto de empresas nos Estados Unidos da América
- Utilize diretamente no Admin Shopify
- Funciona com os mais recentes temas
Lançada
7 de setembro de 2023
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Funciona com
Facebook Messenger, Messenger, Email, iOS, Android, Live ChatPreços
Free
Gratuito
- 1 Agent
- Unlimited Conversations
- Facebook Messenger integration
- Widget customization
- 30 Days chat history
Pro
$9 / mês
- $9 per agent/month
- Unlimited chat history
- Email integration
- Private notes
- Custom data, tags, and segments
- Multilingual widget
Avaliação gratuita de 14 dias
Free
Gratuito
- 1 Agent
- Unlimited Conversations
- Facebook Messenger integration
- Widget customization
- 30 Days chat history
Pro
$9 / mês
- $9 per agent/month
- Unlimited chat history
- Email integration
- Private notes
- Custom data, tags, and segments
- Multilingual widget
Avaliação gratuita de 14 dias
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (230)
This app is very awesome we can increase the customer traffic on our store. The best thing is that this app is free which we can use free of cost without any plan. I highly recommend it.
I don't have words to describe how real and thankful this review is. The first time I saw the app I said that it is great and that I and my colleagues will find it very helpful. I installed the app within 5 minutes, so did my colleagues and we had it on our mobile phones. The next morning we started using it all together and we were able to make sells while visitors were in our website. They just submit form and we know their data, so we call them via phone or write them back and make the sale! We have the app from 1 week or so and we have made more 5 sales via the app, even maybe more I don't know but we use it every day! I highly recommend the app on your funnel page or product pages so you can close more sales. You can use it together with your colleagues all at once, you receive notifications from new messages again all at once, so if one is busy, the other one can close the sell. HIGHLY recommended and it is free!! Thank you so much! Good luck in the business!
*inbox* It works incredibly well, and my customers can contact me anytime without delay! I get notifications instantly through the mobile app. If you want live chat for your site then look no further. Marvin has been amazing to talk to! I look forward to this app being developed further and see what other amazing features developers can come up with. The integration of the mobile app has been very smooth and not at all slow or laggy.
This is the best chat app really , I would greatly appreciate the contribution of Marvin in our stores . I talk live to my clients. Clients have both options to remain anonymous or can sign up for notification of chat . Would love more features like product URL and other options in automatic chat
Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.
Assistência
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Recursos
Este programador não oferece assistência direta em Português (portugal).