Chatway ‑ Live Chat Support

Chatway ‑ Live Chat Support

Preços
Plano gratuito disponível. Avaliação gratuita disponível.
Destaques
Popular junto de empresas nos Estados Unidos da América
Utilize diretamente no Admin Shopify
Funciona com os mais recentes temas
Classificação
5,0 (259)
Programador
Premio

Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app

Provide customer service via live chat inbox widget. Offer customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Using live chat inbox provide offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a livechat inbox experience. Our inbox live chat app is also available on Android & iOS

Provide customer service via live chat inbox widget. Offer customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Using live chat inbox provide offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a livechat inbox experience. Our inbox live chat app is also available on Android & iOS mais
  • Engage your store visitors and customers over real time live chat support inbox
  • Canned responses saved replies & FAQs for better live chat customer support
  • Mobile apps for iOS & Android to live chat and provide customer support anywhere
  • File sharing over chat & helpdesk conversation history and get the full picture
  • Monitor inbox customer service chats and invite customer support chat agents
Destaques
Popular junto de empresas nos Estados Unidos da América
Utilize diretamente no Admin Shopify
Funciona com os mais recentes temas

Mensagens em tempo real

Análise de dados de agentes, Rastreio do comportamento, Informações sobre os clientes, Conversa por e-mail, Encriptação, Carregamentos de ficheiros, Chat em tempo real, Multilingue, Notificações push

Respostas automatizadas

Recuperação de carrinho, Venda cruzada, FAQ, Saudações, Respostas rápidas

Personalização

Avatar de agente, Horário de funcionamento, Atribuição de conversa, Botões de conversa, Janela de conversa, Cor e tipo de letra, Emojis e stickers, Etiquetagem, Mensagens de boas-vindas

Lançada

7 de setembro de 2023

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Facebook Messenger, Messenger, Email, iOS, Android, Live Chat

Preços

Free

Gratuito

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 / mês

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

Avaliação gratuita de 14 dias

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (259)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
20 de maio de 2024

Chatway is a great app. They gave all the great stuff for free such as fast and friendly customer service, a simple and great interface, lots of functionality.

The panel is very nice, it seemlessly integrates with your store and there're lots of customization settings about how it will appear on your store.

The most important thing is it works without any problems. Your customers can easily contact you and whenever you reply them, they get your messages through email.

Fayels™
Turquia
About 1 month usando a aplicação
6 de maio de 2024

This app is very awesome we can increase the customer traffic on our store. The best thing is that this app is free which we can use free of cost without any plan. I highly recommend it.

SAM Innovative
Reino Unido
3 months usando a aplicação
12 de maio de 2024

Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time.

One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly.

Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.

Diamoray
Reino Unido
29 days usando a aplicação
13 de junho de 2024

WOW,It's a super facilitate app.We are a new player of shopify,Chatway help us to build the chat system quickly.More usefully,when guests leave the message.we can see the source page,so we can accurately respond to them

TaylorRock
China
2 months usando a aplicação
29 de maio de 2024

Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.

Newfound
Países Baixos
2 months usando a aplicação

Assistência

Premio pode responder a qualquer pergunta que tenha sobre Chatway ‑ Live Chat Support.

Programador

Premio

18 Jerusalem Blvd, 18 Jerusalem Blvd, Ashdod, 7752311, IL

Recursos

Este programador não oferece assistência direta em Português (portugal).

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