Avaliações (62)

Avaliação geral
4
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
29 de outubro de 2024

ClearSale Fraud Protection has been essential for our business in the US and Honduras. It gives us the peace of mind to focus on growth without the constant worry about fraud. The app works smoothly in the background, letting us avoid the stress of potential scams. Plus, the cost is fair for the level of protection it provides. ClearSale has become something we rely on every day.

Privé Perfumes
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por ClearSale 31 de outubro de 2024

Thank you for trusting ClearSale! Let's continue to increase sales and keep fighting the bad guys.

~Carlos

28 de setembro de 2024

We have worked with Clearsale for over 4 years and their platform, customer service, and dev teams are all top notch. They have even handled special customization(s) that are important to our business.

Feature
Estados Unidos
Mais de 4 anos usando a aplicação
Questão respondida por ClearSale 1 de outubro de 2024

Thank you, Feature.

Your partnership is extremely important to us and I'm glad I could help you on this journey. Our goal is to ensure you and your team have the best experience possible, and we will be sure to continue to do so.

-Edu Pelaez

27 de setembro de 2024

Good product, but billing is not integrated with Shopify like every other app. Couldn't access their platform to update billing details. They sent the outstanding balance to a debt collector.

VIPC
Austrália
Mais de 2 anos usando a aplicação
11 de setembro de 2024

Its been over 3 months since they said my chargeback was approved for refund. Kept telling me its the next payout, but its starting to get old. Messaged them 1 months ago on an update, and was ignored until today explaining reason codes which was already provided and approved. Hopefully this negative review will get them to finally payout the refund.

Gamer Life
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por ClearSale 16 de setembro de 2024

Thank you for your feedback and your partnership. Your concern has been escalated and someone on our team will get back to you right away.

~Faye

8 de agosto de 2021

Great support, easy to set up and provides great fraud protection. We'd recommend ClearSale to any Ecommerce business

Advanced Whitening
Austrália
Mais de 3 anos usando a aplicação
Questão respondida por ClearSale 10 de agosto de 2021

Thank you for the awesome review!
Looking forward to seeing your expansion into other countries going live!

~Ralph

20 de maio de 2020

Clearsale has been a lifesaver and game-changer for my business. Very easy to install and integrate into a Shopify store. World-class support system. No more fear of fraud or the dreaded chargeback. I sleep easier at night knowing that I have Clearsale integrated into my Shopify store. Best decision I've made since being in business. Highly recommended. Don't do online business without ClearSale...it's not worth the risk. Tremendous value for peace of mind.

Project 3D Printers
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por ClearSale 20 de maio de 2020

Thank you for the kind words Project 3D Printers team! We are happy you can sleep easy and we've got you covered. Thanks for your partnership!

4 de junho de 2021

It is a pretty straightforward app. Easy to install. They have a helpful sales and technical team. They respond very quickly. It gives the security we need in dealing with customer orders. They offer 100% insurance on fraudulent orders so you're fully protected. Ralph also was always there to make sure we are supported.

Mearth-E-scooter
Austrália
Mais de 3 anos usando a aplicação
Questão respondida por ClearSale 4 de junho de 2021

Thank you for the kind words and having your websites running with us. Look forward to working together for a long time.

-Ralph

9 de novembro de 2020

We have been looking for a fraud protection solution for Shopify that helps us identify and protect us from fraud orders. And the only real solution that we found that works is Clearsale. They work with small businesses and give us the peace of mind. It is super easy to install and if you have any suggestion or request, the development team is fast to response and super helpful. We found this to be the best solution for a small Shopify shop.

Tico Coffee Roasters
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por ClearSale 13 de novembro de 2020

Thanks for your generous words and review. We appreciate your partnership! We look forward to helping you grow your company!

31 de março de 2022

Phenomenal team, and it does what it says on the box.
Has brought significant peace of mind to our operation that was suffering outsized fraud liabilities.

Storm Rides
Nova Zelândia
Mais de 2 anos usando a aplicação
Questão respondida por ClearSale 12 de julho de 2022

Thank you David for the feedback.

Good to know hear that everything is working.

Looking forward to see the business grow.

~Ralph

15 de abril de 2021

Love the peace of mind ClearSale provides when selling high ticket items on our Shopify store. Very responsive customer service.

3D Printer Vault
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por ClearSale 26 de abril de 2021

Thank you for your kind words and review, 3D Printer Vault! We appreciate your partnership :)