Avaliações (43)

Avaliação geral
3,9
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
29 de outubro de 2024

ClearSale Fraud Protection has been essential for our business in the US and Honduras. It gives us the peace of mind to focus on growth without the constant worry about fraud. The app works smoothly in the background, letting us avoid the stress of potential scams. Plus, the cost is fair for the level of protection it provides. ClearSale has become something we rely on every day.

Privé Perfumes
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por ClearSale 31 de outubro de 2024

Thank you for trusting ClearSale! Let's continue to increase sales and keep fighting the bad guys.

~Carlos

28 de setembro de 2024

We have worked with Clearsale for over 4 years and their platform, customer service, and dev teams are all top notch. They have even handled special customization(s) that are important to our business.

Feature
Estados Unidos
Mais de 4 anos usando a aplicação
Questão respondida por ClearSale 1 de outubro de 2024

Thank you, Feature.

Your partnership is extremely important to us and I'm glad I could help you on this journey. Our goal is to ensure you and your team have the best experience possible, and we will be sure to continue to do so.

-Edu Pelaez

Editado a 21 de agosto de 2024

had issues, my account manager Mirella was amazing at helping.

LaBellePerfumes
Estados Unidos
11 meses usando a aplicação
Questão respondida por ClearSale 23 de agosto de 2024

Hi Jon,

Thank you very much for the feedback.

I'm glad I could help, and it's always my goal to ensure you have the best experience possible.

Don't hesitate to reach out whenever you need anything.

~Mirella

4 de junho de 2024

I'm writing this review on my first day using the service. My first impression is simply GREAT! Setting up and integration of service were so easy and straight forward. Then I had an issue with an order not submitted to Clear Sale for review. As soon as I emailed the customer service, I saw a lot of communication back and forth among customer service, technical support and sales to fix the issue and give me a quick decision. I realized the agent Kaio and analyst Yasmin did great job to coordinate among all departments and prioritize my issue till I got a resolution within few hours. I'm really impressed!! Thank you so much!

The Kiddo Depot
Estados Unidos
15 dias usando a aplicação
Questão respondida por ClearSale 22 de agosto de 2024

Thank you, Kiddo Depot team. This means a lot to us! Glad we were able to give you reassurance from the first day and looking forward to our continued work together!

~Chris

5 de dezembro de 2022

Clearsale provides a no-hassle way of dealing with fraud. Although I can check up on orders myself, I'm no expert in fraud, so it's nice to have this running in the background, along with the peace of mind from chargeback guarantee.

Greensparks Technology
Austrália
12 meses usando a aplicação
Questão respondida por ClearSale 3 de abril de 2023

Thank you so much for the kind words! We look forward to continuing to work with you and your team :)

~Partnerships team

3 de abril de 2023

It is not an exaggeration to say that ClearSale has saved my business. After a string of chargebacks due to fraud my company took some heavy hits, but ClearSale followed through with their side of our agreement and fixed the situation. I 100% recommend their service and will be a life-long customer.

Not to mention Luisa and team have excellent customer service. 10/10 would have a beer with them.

Grow Tents Depot
Estados Unidos
6 meses usando a aplicação
Questão respondida por ClearSale 3 de abril de 2023

It has been a pleasure to work with you and thank you for your kind words!

~Luisa

23 de outubro de 2022

ClearSale solved a big problem for us. It has saved us time and given us peace of mind. The service is good and quick. We're very satisfied with the service.
- Rahul, Asst Manager, ECommerce, The Jewellery Group

Zamels
Austrália
5 meses usando a aplicação
Questão respondida por ClearSale 24 de outubro de 2022

Thank you Rahul and the team from the Jewellery Group!

Great to hear we are solving a big problem and headache for the entire business.

Looking forward to working with you all!

~Ralph

25 de abril de 2021

Unfortunately online fraud attempts are a daily reality for us these days. We had a manual process in place that took up more and more of our time as our store has grown. With Clearsale we now have an automated process in place that gives us piece of mind while we can focus on more customer value added activities. Ralph, our local Australian rep is very responsive when we have any questions or issues.

Sounds Easy
Austrália
5 meses usando a aplicação
Questão respondida por ClearSale 26 de abril de 2021

Thank you for the kind words and great to hear that the solution is working for you as we had envisioned.

Looking forward to many years of working together

-Ralph

31 de março de 2022

Phenomenal team, and it does what it says on the box.
Has brought significant peace of mind to our operation that was suffering outsized fraud liabilities.

Storm Rides
Nova Zelândia
5 meses usando a aplicação
Questão respondida por ClearSale 12 de julho de 2022

Thank you David for the feedback.

Good to know hear that everything is working.

Looking forward to see the business grow.

~Ralph

13 de junho de 2022

Nothing but great things to say about ClearSale. It was super easy to set up and gives ultimate peace of mind on sales. Now we can accept any size of order knowing that all the behind the scenes checks are complete and we're good to do what we're in business for - to supply great products with a great experience to our customers everywhere. Keep up the great work, ClearSale!

Bar Stool Gems
Canadá
4 meses usando a aplicação
Questão respondida por ClearSale 11 de julho de 2022

Thank you for the feedback! We're happy to help however we can.

~Luisa