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Comprehensive fraud protection that helps retailers stop fraud & sell more while enhancing CX.
ClearSale provides a complete, data-science-backed fraud solution that prevents chargebacks and false declines to optimize the shopping experience. Fraud and chargebacks can chip away at a retailer’s bottom line, but false declines can turn legitimate customers away. This is why ClearSale focuses on both, combining sophisticated AI technology and proprietary advanced analyses to help maximize a business’s revenue, approve as many valid orders as possible, and keep customers happy.
- Prevent ecommerce fraud - Protect your revenue and stop fraudulent activity
- Recover losses to chargebacks - Get compensated for fraud-related chargebacks
- Improve the customer experience - Approve more orders and prevent false declines
Lingue
Inglese. Spagnoloe Portoghese (Brasile)
Questa app non è disponibile in Italiano
Categorie
Tipi di frode
Strumenti per la prevenzione
Prezzi
Puoi ricevere addebiti esterni da ClearSale separatamente rispetto alla fattura Shopify. Maggiori informazioni
Free
Installazione gratuita
Our pricing gives you the flexibility to design a program that meets your specific business needs.
Tutte le spese sono fatturate in USD. Vedi tutte le opzioni di prezzo
Recensioni (43)
This app is a scam! After more than 4 years of having this app, we received our very first chargeback and have had little to no response from Clearsale. When they do respond, they are simply copy/paisting responses. They give you the runaround when pushing for reimbursement for a chargeback that THEY approved, even after you load up all the documents to their un-user friendly portal.
Now I'm trying to cancel the service and can't get anyone to respond. The chargeback was only for a $25.00 sale...Could you image if it was something of high value? I just can't believe we wasted all this money each money thinking we were protected.
Thank you for taking the time to provide feedback. We've escalated your concern to our head of customer service and someone will be in touch ASAP to help resolve the issues you've been experiencing.
~Faye
I strongly advise anyone considering ClearSale to think twice before signing up. My experience with this company has been nothing short of frustrating and disappointing. They promised to protect my business from fraudulent transactions and assured me of secure, guaranteed sales. Instead, they failed to deliver on those promises.
ClearSale took a significant amount of money from my account, yet when fraud actually occurred, they didn’t stand behind their guarantee or reimburse the losses. Communication was poor, and their customer service was completely unhelpful — every time I reached out, I was met with delays and excuses instead of real solutions.
This company did not protect my business as advertised and left me feeling scammed. I’m sharing my experience so other business owners can avoid going through the same headache and financial loss I did.
Hi BB Branded team,
Thank you for your feedback and I've passed it along to our head of Customer Service. Someone on our team will be reaching out to you ASAP!
~Faye
Service is absolutely horrible. Asked to cancel some orders from cover and I was lied to about how many orders was 'not identified' but I showed them clearly we have been charged for them.
And then we went on for about a full month of me asking for information of how the charged was calculated and everytime they try and send the document the link was broken, the request was blocked or some issue was happening where I cannot get access to the document.
This is really starting to become a scam and hiding behind poor customer service will still charging me $2-3,000 every month.
I was talking to Monalisa and she keeps reassuring me they are working asap and will fulfil my request but she keeps sending me broken links and leads me around in circles.
I DO NOT RECOMMEND THEIR SERVICE
Hi Secret Sneaker Store team, your feedback is highly appreciated.
Unfortunately, our team encountered technical issues that affected both the identification of the disputed orders and the delivery of the supporting documentation. These documents are essential for processing reimbursements accurately, and we recognize how the delays have added to your frustration.
Please rest assured that your case is being handled with the highest priority and our goal is to resolve this matter as quickly and transparently as possible.
We will be in touch and appreciate the opportunity to make things right.
~Monalisa
Assistenza
Assistenza app fornita da ClearSale.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
2 aprile 2020
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