Arvostelut (3 172)
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Luokituksen mukaan
Honestly, I'm giving this 3 stars because they're requiring me to review as a part of my setup. I'm not down with providing feedback until I have tried the product.
Hi Soulful Trading,
First of all I would like to thank you for taking the time to give us your feedback.
We are sorry for the misunderstanding, as leaving a review is not mandatory to use our app.
Please feel free to contact us at support@cleverads.com with any questions you may have, we will be happy to assist you.
Best regards,
Carlos González, Account Manager
I haven't seen results with this app yet, but I think it's because of me. I created so many business accounts already using different emails to connect to my two websites, and I always seem to get confused which is which. Google is a pain in the behind and always suspends my account even without me using it properly. I'm still learning, and I NEVER give reviews on apps. So, for now, I will give 3 stars because I am not sure if the app works or not since I know that most of my struggles is coming from me and not the app. I'll come back for an update once I figure things out and get them fixed.
Hi Panoptic Handmade!
Thank you for your honest review and for taking the time to share your thoughts. We understand that managing multiple accounts and navigating Google's systems can indeed be challenging. It's a learning curve that many of us experience, so please know that you're not alone in this.
We appreciate your patience and your willingness to learn, and we're here to support you every step of the way. In fact, we've already reached out to you via email today with some important information to help you get your account up and running smoothly.
Please check your inbox and let us know if you have any questions or need further assistance.
We're committed to ensuring that you have a positive experience with our app, and we're confident that with a little bit of guidance, you'll start seeing the results you're looking for.
We look forward to hearing your updates and are here to help whenever you need us.
Warm regards,
- Ben, Customer Success
It worked great 6 months ago. I stopped using it and when I came back I was not able to create / edit ads.
Hi FUT Buyer!
Thanks very much for this important feedback!
We've already been in touch with you via email today and earlier last week with important updates! Please keep you eye out for an email from premium@cleverads.com which I sent you today. There you'll see our latest updates on your account and important actions we need your help with.
Together we will get your account off to the best possible start :)
We look forward to hearing from you.
Warm Regards,
- Ben, Customer Success
I have updated my comment (from 1star to 3star) after getting some help from the App Owner. I received support and some free premium duration, which I didn't prefer to use.
The app didn't work for me, but hope someone benefits.
---old review is below---
It didn't work for me. After testing and adjusting the ad settings no additional click or conversion occurred.
I was able to reach someone who helped me little, but the output was not good.
It might work for someone but I don't think it worths any investment.
ps: Customer service: 0/100
ps2: Despite giving me extra free trial, they charged me way before its deadline
Hi Studiomoien!
We appreciate this feedback and the time you've taken to give it — thank you.
We're very disappointed to read about your experience, as we've been working hard to get you the results you're looking for. To that end, we've reached out by email to demonstrate a few things that are important for your account. Also, we've sent important action items for you, based on your specific requests to us.
We truly hope to hear from you soon and remedy this situation.
Warm regards,
- Ben, Customer Success
Me obligais a ponerla para seguir.
Hola Pole Dance Trading,
Realmente apreciamos sus comentarios, así que gracias por dejar esto para nosotros.
Ya nos hemos puesto en contacto contigo vía email (Charlie y Alvaro del equipo) para ponerte al día de tus dudas con tu cuenta de Clever Ads y esperamos haber resuelto cualquier duda que tuvieras anteriormente. Es un placer servirle.
Un cordial saludo,
- Ben, Atención al cliente
good but needed support
Hi The Gir Farmer,
Thank you for your feedback!
I have contacted you to resolve the support issue. We discussed the matter regarding your account and how to resolve any issues. A friendly reminder to add the billing information and your Google Ads account so that it can start working.
Our goal is to ensure that all of our clients have the support and information they require in a timely and efficient manner.
We hope to hear from you soon!
Kind regards,
-Carlos, Account Manager
To early to tell
Hi Glory To the Heroes owner!
Thanks for taking the time to left us a review!
We are committed to offer you a quality support service. To that end, we've already sent you an email to see if there's anything else we can help you with. Also, there's important information in the email we've sent you from support@cleverads.com
We're looking forward to your reply.
Best regards,
Carlos, Account Manager
To use the trial, you have to review the app. Hence the reason they have so many reviews.
Hi Waxhaw Beads,
First of all I would like to thank you for taking the time to give us your feedback.
We are sorry for the misunderstanding, as leaving a review is not mandatory to use our app.
Please feel free to contact us at support@cleverads.com with any questions you may have, we will be happy to assist you.
Best regards,
Carlos González, Account Manager
easy to use
Send like a good app. We are still in the beginning stages of launching our site. We will update when we officially launch.
Hi Cultural Oasis,
Thank you for sharing that information, and for your feedback.
We wish you all the best in your official launch and look forward to seeing your site live. Let us know if there is anything we can do to support you in this process.
Warm regards,
- Ben, Customer Success