Recensioni (3.171)
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The keywords developed for my products weren't even close. They want me to tell them what I want (or I could do it my self in google adwords). That is exactly why I tried out the app, so it could take my own product titles, descriptions, and tags and create the keywords from that. Twice the campaign had be restarted after I paused it, meaning I was spending money when I specifically didn't want to. Very poor execution of a simple idea.
First time I ever needed to write a review for a shopify app. First off the customer support team is so terrible they will ignore you for a solid week and won't help you setup your campaign or nothing. Please go with another app or agency these guys just help the top 1% who download their app.
I tried to resolve with the app developer and with arrogance they insulted me. I selected to have the ad campaigns paused before allowing them to make the ads live so that I could review the quality of what was being presented of my business on the advertising platforms.
Their system enabled my ads without my approval and lost me advertising budget. The adverts that their system created was achieving 50% less CTR at a 50% higher cost.
I tried to have them address the problems and even with emailing them evidence of what I had selected in the creation process they continued to deny the truth.
It is sad that I have to write a review like this as the other reviews seemed to be positive. Clearly they are not in any way prepared to build a relationship with a new client to their service, they would rather argue facts and call the client a lier.
So very sad as I expected much more from them...
$ 12 was deducted twice and did not accept the link to a Google Account. I could not take advantage of the application
App doesn't function and developer doesn't respond to messages, not impressed.
really no use .. they do not do any help ... and my google ads account got suspended my account violated the Circumventing systems policy. and they do not know anything about it
Hi Aboshiny Store Owner,
Thank you for your review. We take our user's feedback very seriously and only wish to resolve any issues or concerns you may be experiencing with our app.
Our support team has reached out to you via email to see if we can work this out with you. We hope to hear back from you and please accept our apologies!
Warm regards,
Abby, Account Manager
not sure what Im paying for here. loooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooool.
Hi there,
Did you come across a specific issue when creating your campaigns? We are here to help!
I don't understand why the app developer are asking me to review the app as part of my setup process. Clearly at this stage I have no idea whether the app works or not therefore I can only award 1 star !
We are so sorry to hear this :-( Usually, we ask our clients to leave us a review after they finish the installation process in order to receive insightful feedback on what they thought about the 5 step process. We value the comments of all our clients a lot and we always take them into consideration.
With that being said, we would like to let you know that even if you leave a review on Shopify you can go back and edit it as many times as you'd like. So even if you leave us feedback in the beginning, you can always come back later after you have used our services, and update it.
0 conversion. support never reply to my questions. 0 conversion. support never reply to my questions
Sorry about your bad experience. We have email and char as support channels. Please try to reach us again and we will respond you.
this app does not work, support never answer
it's a lost of time and money
i pay the premium version and nobody is here to set up the campaign, just create 3 campaign with no keywords, nothing constructed
real scam
As we told you by email, when you became a Premium user, we contactd you regading the Adwords campaigns we created but for some reason our mails went directly to your Spam folder.