Recensioni (3.171)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 68% delle recensioni ha 5 stelle
  • Il 19% delle recensioni ha 4 stelle
  • Il 6% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
12 marzo 2019

I don't see how the app is helping. I just set it up so maybe it will start helping soon. I also don't appreciate being forced to write a review.

SwankedFitness
Stati Uniti
5 giorni di utilizzo dell’app
Clever Ads ha risposto 23 maggio 2019

Hello! We are very sorry to hear that you felt pushed for leaving us a review.
Usually, we ask our clients to leave us a review after they finish the installation process in order to receive insightful feedback on what they thought about the 5 step process. We value the comments of all our clients a lot and we always take them into consideration.
We would like to let you know that even if you leave a review on Shopify you can go back and edit it as many times as you'd like. So even if you leave us feedback in the beginning, you can always come back later after you have used our services, and update it.

Data modifica: 14 settembre 2017

I would have to say stay away from this app. If you have a brand they will create ads that are quite damaging to it. I took a look at my ads being run after reading the 20 1 star reviews and sure enough they were absolutely hideous. I'm hoping that deleting the app will stop further charging to my ad account. And the amount of work left that I now have to fix is crazy. Who ever created the ads obviously is not an English speaker.

Do yourself a favor and click on the 1 star reviews or at the very least look at how your ads are written. They're written by someone whose first language is not English.

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Andreabonelli
Stati Uniti
4 giorni di utilizzo dell’app
12 aprile 2021

Nothing "Clever" about this app. Installed this app along with the google shopping addon. Logged into my own google ads account, the ads they placed had multiple errors one major being that my personal address details were in Google Search ads that they activated!!!!!!! 2 emails for support sent, no response for over 72hours...all this time my personal details are being advertised in google. Their phone app also doesnt work properly, requested advert changes etc that never were activated.

Floppy Fish
Nuova Zelanda
4 giorni di utilizzo dell’app
Clever Ads ha risposto 12 aprile 2021

Hi, Floppy Fish. Thanks for your feedback. We have sent you an email addressing your concerns. We have reviewed the ads you created with Clever and I can assure you that your personal information was not circulating the Google Ads network; could you please forward a screenshot as to what you're seeing? We would be happy to help you once provided this information. We have also received your emails on Saturday and Sunday, so we'd like to kindly remind you that we have very limited support over the weekend. As for your concerns regarding the mobile app, we do not seem to have your Google Ads ID on file. Please respond to our email so we can sort this out as soon as possible.

Again, I apologize for the trouble this has caused you.

-Nikki, Junior Account Manager

Data modifica: 13 giugno 2018

UPDATE: Carlos and Jose have both contacted me telling me that I actually made the mistakes that resulted in such poorly designed, poorly written ads. Then they asked me to re-download the app with premium freebies in exchange for changing my review.

I spent time with the set-up, entered custom text and made selections in each field. The app just simply did not save my data and as a result made really bad google ads.

I suggested that they both focus on fixing the errors in their interface rather than trying to convince intelligent customers that they're wrong.

ALERT: When you delete the app from your store, they still have Manager access to your AdWords account. Be sure to remove their access separately.
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The banner ads do not look good, they look terrible in fact. The banner ads feature a font that is really stylized and hard to read. There are typos in nearly every ad; banner, display, search, text, etc - "Quality" is misspelled as "Qaulity". The ad text is generic, pulled from Google categories - so some of the search ads have the phrase "Arts & Entertainment" for my products which are coffee mugs and coasters. I'm not really even sure how that mistake happened. As a personal preference I didn't like that some ads ended with the phrase "satisfaction guaranteed" which does not apply directly to retail gifts and souvenirs. I only let the ads run for one day (it asks for 4 weeks to learn, which is fair) but I had 11,100 impressions and only 49 clicks. That's a .44% click through rate, which is absolutely terrible. It just verifies what other reviewers are saying - these ads do not get "qaulity" clicks or customers to your site because the ads themselves are not "qaulity". I did much better creating Google Ads on my own. I understand that the service was free, but the terrible ad spend was not.

Texaslove
Stati Uniti
4 giorni di utilizzo dell’app
6 gennaio 2020

Installed the app with preset daily spending maximum 35$. After a few hours running it wasted 125$ without any impact. No reply from support, their website has internal error, waste of money and time.

Hand&Lock
Regno Unito
4 giorni di utilizzo dell’app
Data modifica: 13 gennaio 2020

It took at least four days for the app to get installed. When I saw the control panel I was surprised how amateurish it looked. I removed the app immediately and sent a message to their support asking them to cancel everything. I never heard back from them and that was four or five days ago. I can see I've been getting charged for click-throughs that are visiting my site for less than five seconds. That's not what I was looking for. I still have no idea how to cancel the app. Very disappointed and I'm going to contact Shopify to see how to correct this.

Party Girl Fashion Exclusives
Canada
4 giorni di utilizzo dell’app
20 agosto 2018

app is a scam, i turned the campaign they made off at 12pm. I opened the app later in the day at 8pm and it was active and $6.00 was already spent. Mind you my min budget set $5.

I am glad I checked in again, i probably would of woke up to a bill of $100.

The Art Gallery Nyc
Stati Uniti
3 giorni di utilizzo dell’app
9 novembre 2020

Normally they should refund 54$, they promised to give me my money back. But the reimbursement hasn't been done. No honesty. Once you install this application, there is no turning back. And they take money from your credit card.

Jose and May
Canada
3 giorni di utilizzo dell’app
Clever Ads ha risposto 9 novembre 2020

Hi there,

Our support center has tried contacting you to ask you to please reinstall our application as we are not able to issue a refund unless you have our app installed. As soon as it has been reinstalled, we will happily return your money.

Kindly,
The Clever Team

10 novembre 2017

These guys just populate your ads with pointless images saying different stuff from the ad text. Uploading links of products i have deleted and all full of rubbush

Madera Ph
Filippine
3 giorni di utilizzo dell’app
Data modifica: 19 dicembre 2018

Far to complicated and the only thing they are really interested in is getting you to move to "premium"

Hair Care Online
Australia
2 giorni di utilizzo dell’app