CA: Google Ads Performance Max , 3.155 recensioni
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Not one to post negative reviews because I try to work it out first. But after waiting for a week with no solution or even an attempt to try to understand my problem, I got a bit frustrated. For paying premium, I'd expect faster resolution time or at least updates. Ads had not been running for the whole month of April. Part of premium states that you will get account alerts if there is anything unusual. I'd say that after my ad spend dropped to zero, it should have been alerted to me. I have been so busy and it finally hit me that my ads weren't running. Long story short, I figured out the issue myself. The $49 dollars i'm paying are not justified. App in itself, isn't bad I cannot say the same about support for the price paid monthly.
Hello, Zocalo Foods
We are so sorry to hear you had this negative experience with us. We care about our customers and value your feedback as it helps us improve our services. One of our representatives will be reaching out to you to see what we can do to fix this problem!
Thanks a lot,
Clever Team
I'm new to the app. looks good so far. would give a follow up review
i really like it
The installation process and GUI is pretty good. Still waiting for the results to see how it will work. So far so good.
This app has terrible customer service. Its almost non responsive.
I would like to change my google account from 903-110-3719 to 486-082-4564.
I have sent several request, you already have access to the new account. I dont understand what's taking so long to change.
I would recommend shopify take this app down until they can fix this issues.
We apologize for the misunderstanding. We contacted you through the email in which you registered when downloading our app. You can check your inbox to see the email we sent you on March 19, 2019 where we told you we had sent you a request to link your new Adwords account.
nice app very easy to use, hopefully it will generate some revenue. Looking forward seing whats next
We wish you all the best and look forward to hearing an update!
Nikki has been very helpful during this set up process. Especially since I am new to goggle marketing myself, she patiently guided me and helped us along. Highly recommend.
Hi, Joewin & HoneySpree Team! It's been an absolute pleasure working with you. We're glad that you've enjoyed our service and are super eager to continue helping you with your marketing efforts. Please don't hesitate to reach out at any time!
Happy selling!
-Nikki, Senior Account Manager
So far it seems great. but still im getting the hang of it, thus reserved the 1 star for later. So far so good
Hello!
Thanks for leaving us some feedback, if you need any additional help just let us know.
Best,
Clever Team
no results at all. I have been paying and I still don't see results. no results at all. I have been paying and I still don't see results.
Hello BadKitty!
We appreciate you sharing this important feedback with us and we apologize for any disappointments you may have experienced.
We are committed to delivering you the best value possible and as such, we've sent an email to you with important updates and next steps regarding your account.
Please keep an eye out for our email from premium@cleverads.com
We sincerely hope to hear from you soon.
Warm regards,
- Ben, Customer Success
installed will inform once use it. cant put my ad before leaving feedback . it shows pending try to create ad but could do it .Google Ads Performance Max
Hi, Phoera Comsetics UK!
Thank you for leaving us your feedback, we hope it all goes well down the road!
Clever Team