Recensioni (3.171)
Restringi
-
In base alla valutazione
Absolutely disgusting! Signed up over a week ago, received no response to any of my enquiries over first few days. Decided to try to set up integration myself, however this didn't work either. Then paid for the $99 subsciption as it was the only way I could get an account manager. Have since emailed the account manager 3 times with no response whatsoever. It's now been over a week, they have taken my subscription, happily taken my $99 premium upgrade, yet their app doesn't work and they haven't responded to a single contact request. Have now reported for fraud. Avoid at all costs!
HORRIBLE. Literally I don't understand why anyone would use this app.
After I got to Google Adwords, I placed a cap of a monthly budget NOT TO EXCEED. That budget was completely ignored and they ended up charging me $200 out of NOWHERE. I explained to them I never set that cap in the first place. The person helping me didn't speak English and refused to help me at all. I was in tears by the end of the conversation. Will never EVER recommend Google Adwords. Didn't even make one sale in the entire process. Horrifying. An entrepreneurs nightmare. HATE IT. Will never use it again.
Hello we're sorry to hear about this. The maximum daily budget is set by yourself during the setup process and it's a Google-generated tool and is called a shared budget. Unfortunately, there must have been some confusion during the process. How it works is that you will remain within your daily budget limit in a 30-day period. This means that if you set a budget of $10 per day, one day you can spend $15 and the next day $5. Making it so that within a 30-day period you will not spend over $10 per day on average. Along with English, we give support in another 6 languages as well (Spanish, Chinese, German, French, Greek, Italian and Portuguese). If you have any other concerns, please send an email to our support mail and we will do everything in our power to help you with anything. Sorry again for any confusion and we hope to hear from you.
Yet to see how it works, so far it seems promising but has only been running 1 day. I am not sure how it works but I can see little ads within google set up. I am being forced to do this review and it won't let me submit it.
Hi Tegan and Kendall!
Thank you for leaving a review. Our dashboard shows a list of things you can do to make the most out of our app, but in no way you are obligated to complete them. I'm sorry for the confusion. In any case, you are free to update or remove your review as you see fit.
I have also made the first premium revision of your account, so please check your inbox or spam folder just in case. I am happy to address any questions or concerns you may have regarding your campaigns and discuss further optimization plans with you.
Happy selling!
-Nikki, Account Manager
C'est une arnaque , j'ai perdue mon argent zéro vente et les Pub sont générer moche c'est dommage l'outils est intéressant .
Been about 2 months havent got my ads, its a waste of time, noticing other ads they also have very bad design, I can create mine in 24 hours with better design.... Horrible services, dont recommend.
WORST SERVICE EVER, PAID FOR PREMIUM SUBSCRIPTION, ADS GOT REJECTED BY GOOGLE, WAITING FOR A WHOLE WEEK TO SOLVE THE ADS ISSUES AND NO REFUND ONCE THEY GET YOUR MONEY
Hi,
We are sorry to hear you had this experience. One of our representatives tried reaching out to help you get in touch with a Google rep who is in charge of this policy, but we did not hear back. What is the best way to contact you?
This is the most expensive app. I do not understand how a click or impression can be 2 times the cost of any other app! I will likely get rid of the clever app.
We are really sorry that you are disappointed with our services.
Please let us explain to you that we created Google Ads campaigns for your store, as you requested, and those ads have been running and bringing your site traffic.
Every time your ads get clicked, they generate a cost. This cost is under the budget you set for your campaigns
Please note that the one who charged you for the ads was Google and not us. We created your campaigns for free.
Surprised at how many 5-star reviews they had until I signed up myself and saw that they give away the 'Premium' version of this product after an immediate review. As most people have never used this application when then leave the review I can now see why so many talked about the setup and none of the actual service. I will leave a 1-star rating for now as I am not impressed with them 'buying' reviews, however, if the product works well then I will be back to improve my rating.
Never actually got any help at all, campaigns never started, waited a week before uninstalling when asking for help and receiving ZERO response. Kept prompting me to upgrade when I had already upgraded! Sent me in circles over and over. Waste of time.
Hi there,
We apologize for any inconvenience you may have experienced while using our app. Your feedback is valuable to us, and we are committed to provide the best experience to our customers.
We wanted to let you know that we have already reached out to you via email, providing information regarding your concern.
Please feel free to reach out to our customer support team via email. We will be more than happy to assist you with any questions or issues you may have.
Thank you for your patience and understanding.
Best regards,
Carlos, Account Manager
Signup as a Premium account and paid 21th of July . After paid my account turned into a basic account. Contact them several time and they ask for payment proof. I sent them the proof after that nobody try to contact me they are lost. Every 24th hour the app disconnected from my account and I need to re connect from the beginning. Total waste of money and time.