Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 68% delle recensioni ha 5 stelle
  • Il 19% delle recensioni ha 4 stelle
  • Il 6% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
25 febbraio 2020

not

Tapahat
Irlanda
Oltre un anno di utilizzo dell’app
Clever Ads ha risposto 26 febbraio 2020

Hi,

We do not know exactly what you are referring to. Could you reach us by email and explain to us how we can help you? Thanks a lot.

Data modifica: 13 novembre 2021

keep getting issues with google shopping and contacting the customer service, they apparently keep working on it but issue is never solved. Also the communication is complicated as it seem I am talking every time with someone else and not my original ad manager so i have to write again and again . Original: Good help from Carlos to set up our first campaigns and clever tips on how to run them. Need to test the app on the long run but seems to be working just fine and integrates all possible kind of campaigns, including retargeting

Finerblack Jewelry
Germania
Oltre un anno di utilizzo dell’app
Clever Ads ha risposto 1 novembre 2021

Hi, Finerblack Jewelry owner!

Thank you for taking the time to leave us your thoughts.

I am glad that Carlos was able to assist. We would be more than happy to help you at support@cleverecommerce.com with any further questions.

All the best,
Isaiah, Account Manager

9 febbraio 2023

great thnkfjnlnejngeljng oejgelkgneljgejbrgejgnekjrgejgkejrglejrgnkejrbgkejrgljgnlejrgkejgelrjgnlejrngejrgnlejrgnlejrgnlejrgnlejrgnlejrgnelrjgnlejgnlerj

Strange Candy Co
Stati Uniti
Oltre un anno di utilizzo dell’app
Clever Ads ha risposto 16 febbraio 2023

Hi Strange Candy Co,

Thank you for your feedback!

I've already reached out to you via email to see if there is anything specific that you would like to know or discuss.

Please let us know by email and we will do our best to provide you with the information you need.

Our goal is to ensure that all of our clients have the support and information they require in a timely and efficient manner.

We hope to hear from you soon!

Warm regards,
- Paola, Account Manager

21 settembre 2019

The interface is not so fluid, I would like to see more editing capabilitiess while creating marketing campaigns.

Joséphine Cosmetics
Stati Uniti
Oltre un anno di utilizzo dell’app
Clever Ads ha risposto 23 settembre 2019

Hello Joséphine Cosmetics!
Thank you for your feedback!
Our interface is as simple as possible in order to facilitate the process for the users. However, in the premium plan which is available for upgrading you can find a lot more editing and customization options.
Do not hesitate to contact our support team in case you need assistance.

24 novembre 2022

great! ty. so far everything has worked very well. This has made centralizing my efforts very easy . thank you to the team

L' Ella Jewelry
Stati Uniti
Oltre un anno di utilizzo dell’app
Clever Ads ha risposto 24 novembre 2022

Hello L'Ella Jewelry,

We are so delighted to read your positive feedback!

We love hearing from our customers because it helps us to keep improving our service for you. Your Account Manager will be reaching out to you shortly to assist you with anything you might need.

Welcome aboard!

Best,
Ben, Customer Success

22 febbraio 2023

Struggling to get my add account linked up. Not very easy to get it going. Wish it was more user friendly!

Pacifrica
Sudafrica
Oltre un anno di utilizzo dell’app
Clever Ads ha risposto 23 febbraio 2023

Hi Pacifrica,

Thank you for giving us this valuable feedback!

We're very sorry to hear that you're experiencing issues during our app setup. We appreciate you bringing this to our attention.

We have already reached out to you via email to help resolve the issue asap. If you haven't already, please check your inbox (and spam folder, just in case) for our message. We would be happy to assist you with any problems you are experiencing and provide guidance to resolve them.

We take great pride in providing top-notch customer support, and we apologize for any inconvenience or frustration that this issue has caused. Please don't hesitate to reach out to us if you have any further questions or concerns.

Warm regards,
- Ben, Customer Success

2 novembre 2021

Wasn’t a very quick set up, it should be a more less particular process so that people do not feel intimidated by something that may be doing this for there first time.

dvencor.net
Stati Uniti
Oltre un anno di utilizzo dell’app
Clever Ads ha risposto 15 novembre 2021

Hi there,

Thanks for taking the time to leave us your feedback as it helps us improve our service for future users. We have tried making set up as easy as possible in 5 easy steps so users start on the right foot. If you would like to specify your concern in depth, please reach out to us at support@cleverecommerce.com.

Warm wishes,
Isaiah, Account Manager

Data modifica: 24 settembre 2023

To early to tell

Glory To the Heroes
Canada
3 mesi di utilizzo dell’app
Clever Ads ha risposto 11 ottobre 2023

Hi Glory To the Heroes owner!

Thanks for taking the time to left us a review!

We are committed to offer you a quality support service. To that end, we've already sent you an email to see if there's anything else we can help you with. Also, there's important information in the email we've sent you from support@cleverads.com

We're looking forward to your reply.

Best regards,
Carlos, Account Manager

4 novembre 2020

I just started using the App. We'll add another review after I have had time to see how it performs

Boutique-Blush1
Regno Unito
Circa un anno di utilizzo dell’app
23 novembre 2019

I used this app to help me get conversions. I still have no sales. Trying it for Black Friday.Hoping for better luck this time!

Holly’s HodgePodge
Stati Uniti
Circa un anno di utilizzo dell’app
Clever Ads ha risposto 27 novembre 2019

We wish you the best of luck this Black Friday, and if you have any questions feel free to contact us!