CA: Google Ads Performance Max , 3,155件のレビュー

総合評価
4.5
評価レベルごとの件数
  • 評価の68%は5つ星です
  • 評価の19%は4つ星です
  • 評価の6%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2018年10月6日

There ad response time 10 days was bad also their key words selection on the items uploaded was bad.

MoJo General Store
アメリカ合衆国
アプリの使用期間:3ヶ月
2023年2月2日

This app is shit regarding Geotargeting and products. Non of those suggestions fits me and there is not possible to write your own geotargeting area or categorise products you are selling.

Orlex Medic
ノルウェー
アプリの使用期間:3ヶ月
Clever Adsが返信しました 2023年2月2日

Hi Orlex Medic store owner,

Thank you very much for your feedback.

We apologize for the difficulty you experienced during the set up.

We are currently working to improve this and allow for more streamlined set up. We also appreciate you bringing attention to the specific issues you faced.

Be advised that we have already reached out to you via email with very important information and updates to get your campaigns up and running as soon as possible. Please keep an eye out for our mail. We eagerly await your reply!

Warm regards,
- Ben, Customer Success

編集日:2023年9月12日

Update Sep 2023

I am done dealing with this app and the company. So my website sells protein supplements which aren't available elsewhere along with a very famous drink. I wasn't getting any sales for the protein and was burning money through the ads these guys have setup. I started to get bit traffic for the famous drink but it was only because google was showing my website when someone particularly searched for the drink.

However, for my protein which is my core product, I have hardly got I-2 sales. The total ROAS has been 0.7, which means for every $100 I spent, I just got sales of $70. They haven't been able to perform at all on the keywords targeting protein. Shows that they don't have experience with small ecommerce websites in a particular niche. Their PPC expert says the CPA is $14 which is good, but that's not for the Protein drink. That's the total which includes the drink which I sell for $11-$18. So which means I had to spend $14 to sell a $11-$18 drink where my profit margin is hardly 10%. Again no results for the protein powder.

Better to not waste your time as these guys will provide you false hopes, but they don't have much expertise.

Update: Aug 2023

Giving this go again after Benjamin has been very proactive and tried to offer me another solution. His support has been very good so far and consistently monitors the campaigns. He has gone out of his way and is really trying to help me achieve the results. Will try to be patient and hope for the best. 5 stars of Benjamin for his efforts and hard work

The app is a total waste of your time. The customer service is very slow and poor.

They took 4 days to setup my ads, none of them had a single impression or clicks until 5 days. After that they did something and I started getting bills in Google ads but Google analytics and Shopify dashboard showed clicks from random places. There wasn't a single purchase after they had setup 8 ads. Most of the clicks were from random places like Turkey, Spain, Banglasdesh, etc while my geolcation was just NZ

Updated- After they reached out to me and asked to try again it's still as bad. They aren't responding to my emails and the ads aren't performing well either

Veganut
ニュージーランド
アプリの使用期間:3ヶ月
Clever Adsが返信しました 2023年4月22日

Dear Veganut,

We appreciate you taking the time to share your experience with our app. We understand that you've faced issues with your ad campaigns, and we apologize for any inconvenience caused.

We've already contacted you via email with important updates and solutions regarding your account. Our team has been working diligently to address your concerns and provide you with the best possible solutions.

Regarding the delay in campaign creation, we had two public holidays the week of installation which might've caused a slight delay in our campaign upload time. I simply wanted to offer you more context here, and our apology.

If there is anything further we can do to assist you, please do not hesitate to contact our customer service team. We hope to hear from you soon.

Warm regards,
- Ben, Customer Success

2018年9月8日

Recently we moved away from our digital advertising agency because they were a little too pricey. So we signed up with Clever Google Adwords. After a few weeks we noticed we were not getting any conversions at all so we contacted them and they convinced us to upgrade to a higher price plan. Now we've paid them more money and in the past month have spent almost $1,000 and have had NO conversions (not one sale according to their tracking). We are doing okay with our website sales...but if the analytics are right...the thousands of clicks we've paid for have not resulted in one sale? So we went from a high priced digital advertising agency and were getting a lot of sales for a high marketing price...to this app where we are getting no sales from their computer generated PPC clicks. Not sure what to say...other than we've wasted a lot of time and money with this company.

eThought
アメリカ合衆国
アプリの使用期間:3ヶ月
2019年11月4日

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app

Classic Elephant
アメリカ合衆国
アプリの使用期間:3ヶ月
Clever Adsが返信しました 2019年12月13日

Sorry we do not have enough information to resolve your doubts...

編集日:2019年5月24日

Liked the App so signed up for premium & it went downhill from there. The so called 'Accounts Manager' had a web meeting with me & then when I emailed after that as I wasn't happy with my Ads performance I heard nothing back. So much for support!
Decided I was wasting my money & have gone back to doing my own Ads.

Formally Men
オーストラリア
アプリの使用期間:3ヶ月
2017年2月9日

I made a mistake by choosing this service. They caused me issues in my adwords account just in one day

Handmade Fantasy
ナイジェリア
アプリの使用期間:3ヶ月
2022年8月31日

I rarely write 1 star reviews, but this app has absolutely zero support. Even on the pro-plan, there isn't any real account management. I have no idea if the software is really working or not and I'm shopping around for a better way to scale my google ads.

Minimo Skin Essentials
アメリカ合衆国
アプリの使用期間:3ヶ月
2017年9月11日

I installed this app and paid for premium about a month ago. I never had any ads up. I repeatedly sent requests asking what was happening and did not get a response. I received one email from the account manager saying he was going to get right on my account. He said had been on holiday, that was 10 days ago and still nothing. I sent a message a couple of days ago and no response. Very disappointing.

Bright Attitude
アメリカ合衆国
アプリの使用期間:3ヶ月
2019年12月16日

I don't understand how you have to write a review on something not used yet seems silly to me and a waste of time but ha ho

Pets-food.co.uk
イギリス
アプリの使用期間:3ヶ月