CA: Google Ads Performance Max , 3,155件のレビュー
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I used this app to create searchable adwords, however they created a display ad that ran outside when my geographical areas were not awake, blowing my budget within less than an hour. Support wasn't very helpful and blamed it on our other campaign, though I proved it was their display ad. Beware, the dashboard runs a day late (support didn't tell me that I figured it out). Will modify the review throughout the month if things improve. Right now I am not too impressed.
Sorry about it. Our Display campaigns spent USD 18 in total. We will be happy to explain everything in detail. Please contact. Thanks a lot in advance
very easy to use and i can see the difference in traffic
Was stuck at first but communication is quite good with developers. Still trying to see if this works for me.
Hi Crazy Panda Creations owner,
Thank you for your positive review! We're glad to know the communication with our team is fluid and useful. If there is anything else you'd like to suggest for us to make your experience even better, please email us at support@cleverads.com.
Warm regards,
Pedro, Account Manager
this app iis confusing and i can't link my merchant account even though it already charged me to do so not happy at all
Easy to use with it being my first time setting everything up. Anyone who uses this app should have a smooth ride.
I installed this app 1 year ago, and I just realized that it make me spend 400€ on google ads for nothing without any notification ! I am really unhappy, and hope I will have an answer from the team very soon to all my messages to find an issue.
Hello!
We are so sorry to hear you had a negative experience with us. We value your feedback as it helps us improve our services. Please reach out to us by email or zendesk so we can work with you to fix this issue.
Best,
Clever Team
The app is not syncing my products. I have tried multiple times to move forward. It keeps saying my campaigns are in review. This has been an ongoing problem for a few days now.
Hi LVM LOS ANGELES,
Thank you for your feedback and the detailed information!
We apologize for the inconvenience you are experiencing and have already reached out to you via email to help resolve this issue. Please keep an eye out for our message and let us know if there's anything we can do to assist you further.
We value your feedback and are committed to providing the best experience possible.
Warm regards,
- Ben, Customer Success
Many thanks for your time this week Ben! – Amazing customer service.
You were very patient with me and our sessions were very focused.
You worked through my problems and were extermely solutions focussed...I can't revirew the app per se - need to wait and see if I get a bounce - great first impression though....
Hello there NUDE Microphones store owner,
Thank you for your kind words and for taking the time to share your experience with Clever. It was a pleasure to assist you, and I'm glad to hear that our sessions were beneficial to you.
Here at Clever Ads, we believe in being patient, solution-focused, and making sure our customers feel supported, so your feedback means a lot. As you continue to use our app and await results, please remember that we're here for you.
If you have any further questions or if any doubts arise, don't hesitate to reach out to us at support@cleverads.com. We'll be more than happy to assist you.
Thank you again for your feedback and for choosing Clever Ads!
Best regards,
Ben, Customer Succes.
Easy to set up but will have to wait and see how the ads perform before I can fully rate the app.....
Hi there Just Popped Popcorn store owner,
Thanks so much for your review! We're glad to hear that the app was easy to set up.
We hope that the ad performance will meet your expectations and that you will continue to find our app useful. If you need any assistance or support, please don't hesitate to contact us at support@cleverads.com. We will be happy to assist you.
Kind regards,
Marina, Jr. Account Manager.
the app itself is fantastic, but your customer support needs to improve. Sure things get addressed but like 3 days after I submit a ticket.
Hi there ozonlineshopper store owner,
Thank you for taking the time to share your feedback with us!
We're glad to hear that you find our app fantastic, and we apologize if there was any delay in addressing your support ticket. We strive to provide excellent customer support, and we understand that timely responses are crucial.
If you have any further concerns or questions, please don't hesitate to reach out to us at support@cleverads.com and we'll be happy to assist you.
Best regards,
Marina, Jr. Account Manager.