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User friendly, it simplifies the process of posting ads. It leads you through the different steps so that you can learn at the same time.
Hi Quinn Alexia,
Thank you so much for taking the time to leave us your feedback! We are so glad that you find the app user-friendly! We are always here to help at support@cleverecommerce.com if you ever need more help.
Happy selling,
Isaiah, Account Manager
Installed and so far so good. Already seeing traffic, it’s not much, but it’s better than I anticipated. Will update once get more info.
Hello Honey & Fig Boutique!
Thank you for leaving us your feedback, we are so glad you are seeing positive results. Don't hesitate to reach out to us with any questions!
Clever Team
very good app. we are getting conversion now. thanks to clever ads expert which help us to grow our store sales.
Hello Peacharereach store owner,
Thanks so much for taking the time to leave us such great feedback.
We're glad to know that you're enjoying using our app!
If you need any assistance, or have any questions or concerns about our app, please don't hesitate to contact us at support@cleverads.com.
All the best,
Marina, Jr Account Manager.
I just downloaded it. So far so good. Not sure why you ask for a review before using the product. :/
Hi Printnics Store Owner,
Thank you for taking the time to write us a review! Reviews are very important to us as they help us improve our app and services. We give our users the option to leave us a review if they find our app useful, as it helps us grow and identify areas in which we could improve. I’ll be sure to pass your feedback on to our team. We’re sorry if you felt it was too soon!
If you have any other questions or concerns, please feel free to send us an email at support@cleverads.com and we will be more than glad to help you!
Warm Regards,
Abby, Account Manager
Great support from staff when I encountered problem with setting up the app, you guys rock. This app have saved me time, and time for me is money, since I did not have to manually configured on the google adwords app. Just filled in couple keywords on the main page and you are good to go. I highly recommend this app to any start-up on shopify!
They seem to have it all together, the putting together of ads was easy, but they force you to review them as part of the instructions lol.
Hello LittleLaughsForEveryone store owner,
Thank you for your review of our app! We're glad to hear that you found the process of putting together ads easy.
We apologize for any confusion during our feedback process. This part is automated for convenience's sake, and requesting your feedback is a pre-set task so that you would not forget to rate the app and your experience, so far. It is by no means mandatory.
If you have any further questions or need assistance, please don't hesitate to contact us at support@cleverads.com.
Best regards,
Marina, Jr Account Manager.
I bring a lot of traffic for me
Excelente, recomendo para todos usuarios
Been waiting 2 weeks to be set up. Terrible support!
Very poor choice of advertising, over 80% of what they advertised were out of stock or other unavailable (e.g. wholesale only) product links. The products were all flagged not for the Google channel, but they ignored that. Furthermore, they do not include you brand as a negative keyword, and even have a search specifically for your brand. This means when an existing customer already knows your brand and is searching for you, they may get an advert shown above the actual search results and click on that instead, costing you money and associating the sale with Google Ads, even though the customer was already searching for you. The also did not include utm_campaign tracking identifiers, so they did not show up in the Shopify Marketing report. (I had to add these manually myself). Trial it for a month if you must, in case it works better for you, but in our case it performed very poorly.
Hi Wintersheart owner,
Thank you for taking the time to leave us your thoughts after using our service. We strive to take customer feedback into consideration while improving our services for future users.
After looking further into your concern alongside my Tech Team, we have found some discrepancies from your Shopify site that may have played a role in the lack of campaign performance that you have experienced - my sincerest apologies for this mishap.
Since October 5, 2021, the Clever-created campaigns generated 181 clicks as reflected in your Google Ads account. Additionally, it looks like your campaigns were running on quite a low budget; that being said, 181 clicks garnered by the Google Ads created by Clever ecommerce is quite a high amount given said budget.
I truly understand your frustration and I am so sorry that you have not seen the results you were hoping for. I would like to note that individual campaign tracking is not available in our Basic plan which is the plan you were subscribed to; this plan does include the pixel integration for conversion tracking purposes. For your understanding, Clever uses your brand as a keyword for remarkerting campaigns and to prevent competitors from stealing any potential customers.
I hope this clears things up a bit and we are more than happy to answer any questions you may have at support@cleverecommerce.com.
Warm regards,
Isaiah, Account Manager