Avaliações (3 171)

Avaliação geral
Pontuação por nível de classificação
  • 68% das classificações são de 5 estrelas
  • 19% das classificações são de 4 estrelas
  • 6% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
Editado a 20 de maio de 2024

I've had to change my initial review as things just went downhill and support became very limited. I had an issue with not being able to view the analytics and was consistently told they would get back to me. I've got to the point where I don't know what I'm actually them for anymore. I will be uninstalling.

Naturalistic Products
Reino Unido
About 1 year usando a aplicação
Questão respondida por Clever Ads 30 de agosto de 2023

Hello there Naturalistic Products store owner,

Thank you for your 5-star review and for sharing your positive experience with Clever Ads. We're thrilled to hear that we've been able to make the process of setting up campaigns easier for you, and that our team has been helpful and responsive to your needs.

Our goal is to provide tools and services that simplify digital advertising and provide valuable support to our users, so your feedback is greatly appreciated.
Remember, we're here for you. If you ever have any doubts or need assistance, please don't hesitate to reach out. You can email us at support@cleverads.com and we'll be more than happy to assist you.
Thank you once again for choosing Clever Ads. We look forward to continuing to serve your digital advertising needs.

Best regards,
Marina, Jr. Account Manager

5 de dezembro de 2023

Nothing but a nightmare trying to set things up. I keep getting "server errors" as a message and I'm unable to move forward. When I used to deal with Clever things were so much easier. That's not the case now.

Pioneer Kitty Market
2 months usando a aplicação
Questão respondida por Clever Ads 7 de dezembro de 2023

Hello Pioneer Kitty Market!

Thank you very much for bringing this to our attention.
We apologize for this inconvenience you've experienced with our app.

Our team has reached out to you via email to address and resolve the issues promptly — so please keep a look out for an email from premium@cleverads.com!

Your feedback is extremely valuable, and we are committed to ensuring a smoother experience for you moving forward.

Warm regards,
- Ben, Customer Success

24 de outubro de 2023

Ive litterally just uploaded the app and Im being hounded for a review - surely you should be waiting until people have had a chance to see if its for them....

Glo Skin
Reino Unido
3 days usando a aplicação
Questão respondida por Clever Ads 26 de outubro de 2023

Hi Glo Skin!

We really regret the negative experience we've given you after reading your feedback. Thank you very much for taking the time to write this.

We've already gotten in touch via email today to give you important information on how to rectify the account issues you were experiencing. Please keep an eye out for my direct email, and always feel free to reach us at premium@cleverads.com

Likewise, you can simply respond to the email I sent you today via my direct email address if that's easier.

We're eagerly waiting to hear from you and get your account ready for success this holiday season :)

Warm Regards,
- Ben, Customer Success

2 de junho de 2020

Just started using. this app and tells to review first I don’t know but I am Very excited to get boost my sales and conversions.

Omega fashion and style
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Clever Ads 2 de junho de 2020

Hey, Omega fashion and style!

We'd love to hear any updates down the road. Keep us posted! :)

Best of luck,
Clever Team

27 de março de 2018

Surprised at how many 5-star reviews they had until I signed up myself and saw that they give away the 'Premium' version of this product after an immediate review. As most people have never used this application when then leave the review I can now see why so many talked about the setup and none of the actual service. I will leave a 2-star rating for now as I am not impressed with them 'buying' reviews, however, if the product works well then I will be back to improve my rating.

Respect My Lane
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Clever Ads 20 de junho de 2019

Hello, thanks for the review and we're sorry to hear this. We firstly ask for reviews because we are genuinely interested in the feedback of our customer base. At that time we were running a promo for the premium membership, however this is no longer a thing. We're sorry for the misunderstanding and if you have any further questions please feel free to reach out to us.

10 de novembro de 2022

For some reason I have kept the app for over a year, hoping I suppose that it might improve, but it seems to be a not yet functional product. Right after setting up the account, we ran some ads, aiming to optimise for conversions. Total spend $764 / total clicks 2509 / total conversions 1. That 1 conversion cost $405.80 within its ad group. If the goal had been clicks it might have been more acceptable. The main issue is (as mentioned by others) the low quality of the automatically generated ads, that result in multiple disapprovals and some highly irrelevant ads. The concept is very good but the execution is not working yet I would say.

Estados Unidos
About 1 year usando a aplicação
Questão respondida por Clever Ads 10 de novembro de 2022

Hi Routzz store owner,

Thank you for your feedback. Your experience with our service is extremely important to us. We take this very seriously.

I have already reached out to you via email regarding your account, with some specific details I hope you see.

I hope to hear back from you soon, and for the chance to make things right from your perspective.

Warm regards,
Ben, Customer Success

20 de fevereiro de 2021

I bought the shopify campaign pro only it stuck at step 3 all the time and hasn't been going on for 2 months ....

Países Baixos
11 months usando a aplicação
22 de agosto de 2020

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Estados Unidos
9 months usando a aplicação
30 de agosto de 2021

I used this app to try and get conversions, but it was set as click for pay. I specifically operate in the US, whereas every visitor who came to the website was from a foreign country and unable to buy. Not what I wanted.

All Source Fashion
Estados Unidos
9 months usando a aplicação
Questão respondida por Clever Ads 31 de agosto de 2021

Thank you for your review, All Source Fashion. We highly appreciate your feedback and would like to apologize for the inconvenience this has caused you. However, we did notice that there were several changes made to your geotargeting settings on the app dashboard, which may have affected the performance of your ads.

In any case, we would love to help you get everything set up properly and give you a personal "tour" of our app and services, if you're still interested, as customer satisfaction is very important to a small business like ours. Kindly respond to the email we sent you and we can start from there.

We hope to hear from you soon!

-Nikki, Account Manager

Editado a 5 de junho de 2016

I received an email that my Google Ad Words Account was up and running from Clever and I was really excited to check it out!

Upon looking at my account, I noticed my company name was not completely spelled out, it was cut off and a period mark replaced the rest. The color scheme of red was horrible since I didn't have one single item with any red in it nor did it match any of my product photos.

The ads seemed rushed, sloppy and not put together well at all.

I emailed Clever several time expressing my concern for my business name being cut off and the Ad's not looking up to par to me....no response. I reached out to the Google Ad Words Department directly and they told me they could not help me revise a campaign that another service company had started, but can walk me through starting from the beginning.

I suspended my Ad Words Account until I can figure out how to do them myself. The only reason I am giving this review 2 stars is because I know the Clever concept works.

Would I want my business be directly related to the Clever Google Ad Words Campaign...no.

Katara Jewelry Minerals
Estados Unidos
6 months usando a aplicação