Arvostelut (1 463)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
Muokattu 13. toukokuu 2020

Best support ever! This app really helped us with our 40 pick up points. Needs for every eshop are different. This amazing team heard our feedback and helped us on every change that we needed. For us a great support team is worth more than an app. Here we have both. And even under the current circumstances everyone in this team was here for us, fixing every problem. Thank you guys!

gourmetestore.com
Kypros
3 kuukautta sovelluksen käyttöä
Muokattu 27. tammikuu 2022

Initially had many issues integrating the app as I was using a custom theme, but the Support Team was extremely helpful and patient in addressing all my queries. A great app and a superb support team :)

House Of Lou Hei
Singapore
3 päivää sovelluksen käyttöä
Zapiet vastasi 27. tammikuu 2022

Hi Yong,

Thank you for your review! It was our pleasure helping you :)

Best wishes,

Bogi

1. lokakuu 2018

I use this app to allow for food delivery. It didn't work perfectly as we wanted when we installed the app but every time we have asked for help the Zapiet team was quickly able to help us. It's working as we want now and the team knows what they are doing!

Sunfish Cellars Wine & Spirits
Yhdysvallat
3 kuukautta sovelluksen käyttöä
15. huhtikuu 2021

I used this app to do local deliveries within a certain distance. The support in set up and with any issues has been excellent.

Fuego Take and Bake Worcester
Yhdistynyt kuningaskunta
2 kuukautta sovelluksen käyttöä
Zapiet vastasi 15. huhtikuu 2021

Hi there!

Thank you so much for your kind words—we really appreciate it.

We're here should you need anything else.

Have a lovely day!

Marija

23. syyskuu 2016

Installed the app today with very minimal fuss - experienced a minor css issue due to our theme but Sam from the zapiet support team fixed it up for us in no time.
The app itself looks fantastic, blends in with the theme perfectly and is so easy to use - and I can't speak highly enough of the after support (thanks again Sam!)

5 stars, highly recommend.

Westbrothers
Australia
3 kuukautta sovelluksen käyttöä
22. lokakuu 2021

J'ai utilisé cette application pour pouvoir mettre en place des créneaux et horaires de livraison. Il existe beaucoup de fonctionnalités pour affiner son tunnel d'achat. Le support m'a été d'une grande aide, merci Kitty !

PACHECO - Artisan Fleuriste
Ranska
2 kuukautta sovelluksen käyttöä
27. toukokuu 2020

Upon install seemed like it would work great and do what I needed. I am transitioning my business online and can only deliver within a certain radius. I installed and set everything up and when I put a zipcode in the homepage validator it pops up fine per my requirements however, once I get to checkout if I change the address I can still make the purchase even though it is outside the delivery range. Reached out to support and they requested access to my account and I have yet to hear back from them after asking for an update three times. Seemed promising but support is not helpful at all, seems they try to make contact to make it seem like they are resolving your issue only to leave you high and dry.

The Yard Co.
Yhdysvallat
2 kuukautta sovelluksen käyttöä
Zapiet vastasi 17. syyskuu 2020

* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *

Hi The Yard Co,

Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in May.

As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up both technically and on the support front as we just wasn't prepared.

We have since grown our team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form.

I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse.

I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business.

I hope to hear from you soon :)

All the best!

Andy Cargill
Founder of Zapiet

12. marraskuu 2015

Great app, but was not worth it for me.
Grest support as well!

Sherbrooke Electroniques
Kanada
3 kuukautta sovelluksen käyttöä
7. heinäkuu 2022

Still learning some of the features but so far it helps sort and coordinate orders and deliveries much better than Shopify. Hopefully in the future they will add a date-style that includes the name of the associated weekday, as shown with the order itself, but not on the packing slips or csvs. Jessica was super helpful and patient in working out a lot of the kinks, which is great, because I'll probably be talking to her again as we learn how best to optimize the app.

Tori's Bakeshop
Kanada
2 kuukautta sovelluksen käyttöä
Zapiet vastasi 7. heinäkuu 2022

Hi there,

It was my pleasure helping you with setting up our Store Pickup + Delivery app.

I have submitted the feature request for adding the day of the week to our Dev. Team and once the feature is released you will be notified.

In the meantime, if you do have any other questions, please do jump back on the live chat and we will be more than happy to help.

Thanks,
Jessica

5. helmikuu 2019

We use this app to schedule our orders and deliveries. The support team is amazing and helped us set up everything we needed to make the user experience through the checkout a smooth as possible. They are super fast, understand easily and on top they are very friendly. I recommend this app highly. Thanks guys!

LoLa´s Kitchen
Sveitsi
3 kuukautta sovelluksen käyttöä