Zapiet ‑ Pickup + Delivery
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I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option.
Now I'm extremely happy to have made that decision. There was a small issue with an email notification that I wasn't getting on my tests, so I contacted Zapiet support and not only did they help me fix the issue, but they also helped with other set-ups that I had done wrong and now my store looks absolutely perfect!
Thank you so much Jessica for all your help!
Hi Fernando,
Thank you for taking the time to leave such a lovely review and for choosing our Zapiet - Pickup + Delivery app!
It was my pleasure assisting you with the email notification issue and other setups to ensure your store looks the way you want it to look. Your trust means a lot to us, and we look forward to continuing to support your business.
Warm regards,
Jessica
Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!
Hi Therese,
I am delighted to see your review!
It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps!
Warm regards,
Pavlo
Great support. Great app. Jessica's work is spot on. She is doing her job very quick and has good answers for everything. Definitely recommend this app. Keep it going guys
Hi Marius,
Thank you so very much for your lovely review!
It was such a pleasure chatting with you and helping set up our Zapiet - Pickup + Delivery for you and your wife.
If you have any questions or need any further assistance, please do not hesitate to send a message.
Warm regards,
Jessica
Great service 10/10
Hi Mercedes,
And thank you for the wonderful review!
If you ever need any help or advice, we're always happy to help
-Steph
This program is a life saver and has tons of flexibility. Their customer service is top notch and very helpful, if afterhours.
Pavlo is who I worked with and he saved the day!!! Great team and program!
Hi Robert,
It was wonderful to read your review! I am pleased to know that my help has been greatly appreciated.
I wish you much success with your stores. Be confident that you can contact us any time!
Warm regards,
Pavlo
Great app with excellent support team who are always fast!
Would recommend
Hi Francois,
And thank you very much for taking the time to leave us a such as wonderful review.
I'm glad we were able to provide you with the help you needed and that your experience was such a positive one!
We will strive to continue to offer the best products and best support
Steph
Found a few issues with the app but Herman the support agent was super good
Hi Boris,
Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon investigating your concern, we discovered a conflict with another app you are using called UpCart that prevents the widget from loading.
We've already reached out to you this morning to let you know about this UpCart conflict and have requested your assistance in resolving it.
Rest assured, resolving this matter is our top priority, and we're committed to working diligently until a solution is found. We greatly appreciate your patience and understanding as we navigate through this process.
Please don't hesitate to reach out to us directly, we're here to assist you every step of the way.
Warm regards,
Ismail
Best apps for the schedule calendar and deliveries. It has many options and not many limitations. The support staff is also super friendly and responds quick.
Manuel really helped me with all my problems. :)
Hi Giancarlo,
Our team has been glad to see your review—it is a much appreciated sign of your support. Remember you're always welcome to contact us for any assistance you may need with the apps. We're here to help you!
Warmest regards,
Pavlo
Amazing app. Shout out to the team members including Ronan and Sandy. They have been a huge huge help and offer amazing customer service!
Hello Hussein,
It has been my pleasure to help you configure our Zapiet - Pickup + Delivery app wit the DoorDash Drive integration. Do not hesitate to write us back if there is anything else we can help you with !
Thank you for taking the time to leave us this lovely review.
All the best,
Sandy
The app support is second to none. Thank you, Pavlo! Our shop worked with a work-around of the default shipping settings and we made the switch to Zapiet - Pickup + Delivery to soften the processes and be more transparent and clear for our customers!
Hi,
I appreciate you highly valuing my help with setting up your store. It has been a total pleasure assisting you.
Please be sure you are always welcome to get back to us in case of any questions.
Warm regards,
Pavlo