Zapiet ‑ Pickup + Delivery , 1 420 arvostelua
Tarkenna
-
Luokituksen mukaan
Amazing application, stellar support.
Couldn't ask for more!
I had a problem with some settings over the weekend. I messaged tech support and received immediate help from Sam and the issue was resolved! Thanks. We love the app.
A fantastic and most useful app. We got excellent and speedy support from Andy to iron the kinks out. Highly recomended !
-Ilse Jacobsen team, Iceland
A lot of excellent features and high customization packed into one neat little app. Fabulous support available too if you do encounter any problems.
The first agent that assisted was delayed in helping. When I deleted the app out of frustration for paying for something I couldn't use, due to it not even being looked at for 7 days after having access to my store.. the SAME day Robert Fhu replied to my email, got in there, and within hours my problem with coding was solved. Even on a new theme I was in the middle of making because I was revamping my store to accommodate not having the app. I am super impressed with him, and am now a continued customer after 3 years, and hopefully many more to come!!
This app has gotten better and better, and support has really been amazing. We had some issues starting out, but now I can't imagine what we'd do without this app!
Hi Dylan,
Thank you for your review and kind words about our Zapiet - Pickup + Delivery app and our support team
Please do not hesitate to reach back out if you have any questions or need any assistance.
Kind regards,
Jessica
As mentioned in my private reply to you, i've got a couple of options that can resolve your issues and would love your feedback on them.
I look forward to continuing to work with you and seeing this review turned around :)
Kindest,
Andy Cargill
Founder of Zapiet
As Always, The Tech Support That Represents Zapiet is First Class. They, Once Again, Saved the Day, With an Odd Tweak I Needed, but Didn't Think to Do. They Rock. The Response Time Support from Zapiet is at the Top. Other App Companies Would Fare to Take Note. Zapiet Leads The Standard...
It was great chatting with you and thank you so much for your kind words.
So glad that I was able to get the tweak done and you are back up and running.
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
To be honest, this app has been pretty awesome so far (although I have not used it for too long). I switched from a messy checkout process on BigCommerce to use this app and Shopify and it has made a world of difference. Our checkout process is much easier, less confusing and way faster.
The support team has been very helpful as well, responding quickly whether they can make a change or not and if they can, they do it very fast. Would definitely recommend them.
Great and fast support. I absolutely recommend this product. I have a flower shop and this app offers all delivery, pick up and shipping at the same time. it is compatible with a few other apps to determine the delivery by distance and etc.....
Hello there,
Thank you for this lovely review ! It was our pleasure to help make sure our application was set up to match your needs :)
Have a great day,
Sandy
This app was exactly what we needed to provide checkout options for our customers. We ran into a small issue with set up and as soon as we accessed the live chat for help, Andy was there immediately to solve the problem. Great customer support!