Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Arvostelut (1 621)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 89 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
1. kesäkuu 2021

Marija was so helpful through the store pickup and delivery chat box. She was extremely timely on her responses and went out of her way to dive deep into the backend of our website to fix a problem I was having. I am so thankful to have zapiet's support. Marija made my day!

Saraspe Seafoods
Yhdysvallat
12 kuukautta sovelluksen käyttöä
Zapiet vastasi 7. kesäkuu 2021

Hi there!

It was my pleasure helping you and it really makes me happy that I've made your day.

Thanks you so much for the amazing review! We're here should you need anything else.

Have a great week ahead,

Marija

Muokattu 6. helmikuu 2020

Great app and an even better support team. Fast response with solutions to any questions. Highly recommend

domaselo.com
Yhdysvallat
12 kuukautta sovelluksen käyttöä
28. lokakuu 2020

Zapiet app support has been great to work with. Marija has been very responsive, thorough and even jumped in a zoom call to help me get the app setup properly. Thanks!

Bitetime
Yhdysvallat
12 kuukautta sovelluksen käyttöä
Zapiet vastasi 29. lokakuu 2020

Hey there,

Thank you so much for the lovely review and your kind words! Your feedback means a lot. It was my pleasure helping you and getting the final touches in place for your store.

Wishing you a great day,

Marija

1. marraskuu 2021

Does what it says with options for pretty much everything I wanted to do. I needed some help configuring the app properly and Zapiet's support was responsive and super helpful, getting my setup resolved in just an afternoon. Highly recommended.

Ginger and Baker
Yhdysvallat
12 kuukautta sovelluksen käyttöä
Zapiet vastasi 5. marraskuu 2021

Hi there!

Thanks so much for your lovely review!

I'm really glad our app does everything you need it to do. It was our pleasure helping you get your store up and running!

We're here should you need anything else.

Have a great day,

Marija

4. marraskuu 2018

Using this app for local delivery to my town in Australia. The staff have been incredibly helpful and quick to respond. Thankyou so much! Would highly recommend!

Botanical Bod Australia
Australia
12 kuukautta sovelluksen käyttöä
20. maaliskuu 2020

This app is great, and the support is even better. Ran into a snag and Stephanie was super helpful and fixed our problem. Thank you so much!!!!!!

Jane's Next Door
Kanada
12 kuukautta sovelluksen käyttöä
23. maaliskuu 2021

I have only just moved to this app but I am very excited. It seems to have already solved many of my issues as a business. Jessica on the support chat very patiently helped me solve a couple of issues and was absolutely brilliant! Starting an online shop is a new element of my business and she was so patient and great. I feel very confident in using this app now.

Chrissy's Kitchen
Yhdistynyt kuningaskunta
12 kuukautta sovelluksen käyttöä
Zapiet vastasi 23. maaliskuu 2021

Hi there,

It was really great chatting with you today and I'm so glad that I was able to help you prepare for your new adventure with your online shop.

Please do not hesitate to get back to us if you have any other questions.

Thanks,
Jessica

Muokattu 12. marraskuu 2019

The support team were really helpful and thorough in helping to resolve a cart issue recently. Would recommend them for their customer service. They truly go above and beyond!

Silver Circle Distillery
Yhdistynyt kuningaskunta
12 kuukautta sovelluksen käyttöä
14. lokakuu 2020

OMG! What a life saver! The ability to let some products be shipped and some for local delivery is brilliant. You can select delivery schedules, cut off times and select the areas you deliver to. The customer service is INCREDIBLE. Ask for Bogi she is an absolute hero!

CIRCLA
Yhdistynyt kuningaskunta
12 kuukautta sovelluksen käyttöä
Zapiet vastasi 14. lokakuu 2020

Hi Claudia!

It was great to work with you and I'm really pleased you found the setup session useful.

Thank you! Bogi

Muokattu 10. elokuu 2020

Update 2 (8/2020):
The Zapiet team has continued to make progress and improvements, increasing reliability and quality of service in the last few months, and we appreciate their commitment and assistance. Zapiet is certainly the best pickup/delivery system on Shopify I'm aware of!

---
Update 1 (4/2020):
After 1 week of launching, noticing a large number of bugs:
1] dropped delivery orders
2] dispatched orders that remain unfulfilled in Shopify
3] widget doesn't dynamically update when cart items are added/removed

Support team unfortunately hasn't been responsive in getting these issues fixed and our operations team is suffering. Good luck.

---
Love the Zapiet team & product. We were able to push out delivery + pickup service to our store in just a few days which really helped when the pandemic hit. The entire team is extremely helpful & supportive - this is the app to choose for adding pickup / delivery to your Shopify store.

Dandelion Chocolate
Yhdysvallat
12 kuukautta sovelluksen käyttöä