Arvostelut (1 465)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
30. kesäkuu 2020

Was using this app to restriction certain products from being shipped but I had trouble setting a few things up. Customer service is very helpful and they actually care about your online shop. Set up is easy after you get used to it, highly recommend.

Dahing Plants
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Zapiet vastasi 22. toukokuu 2024

Hi Calvin,

Thank you for your lovely review!

It's always a pleasure chatting with you and helping with different aspects of our Zapiet - Pickup + Delivery app.

Please do reach back out anytime.

All the best,
Jessica

19. marraskuu 2021

A must have. This is one of the most professional app we found and use. For us it combined three main features by offering the option of pickup & delivery (as well as shipping) + date and time picker + rates by post code / zip code. Basically does the job of three different apps, but better. The interface is excellent, as well as the customer experience it provides. A logistical solution that we now swear by. On top of that, their customer service is absolutely fantastic! It comes with a free setup call and we had the pleasure to be helped by Marija who was extremely helpful by listening and understanding our needs. She set up the app for us in order for it to perform at its best for the logistical system of our business.

Omeio Artisanal Deli
Australia
5 kuukautta sovelluksen käyttöä
Zapiet vastasi 19. marraskuu 2021

Hi there!

Thanks so much for that glowing review—we really appreciate it.

We're so happy to hear that our app is a must have!

It was really my pleasure helping you set up. Each store is unique—I loved getting to know more about your needs, in order to help you tailor the app's settings specifically to your store.

Should you need anything else, we're here for you.

Have a lovely day,

Marija

4. heinäkuu 2022

The app is also great, it has exactly what I need for. The online help is also really helping me to solve the issue timely.

TOAmart オンラインショップ
Japani
5 kuukautta sovelluksen käyttöä
Zapiet vastasi 5. heinäkuu 2022

Hi Jian,

Thank you so much for the lovely review!

I'm happy to hear that our app's store pickup and delivery features are exactly what you need.

Please feel free to come on chat should you have any other questions.

Cheers,

Klaudia

2. maaliskuu 2022

Klaudia from technical support helped me incredibly well and quickly to configure the app and quickly in the test I could see that it adapts to my needs.

picadasplatter&desserts
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Zapiet vastasi 7. maaliskuu 2022

Hi Marian,

It was a pleasure chatting with you and setting your app up!

I'm glad to hear that our app suits your needs.

Please do not hesitate to reach out should you need anything else.

Thank you for the kind words,

Klaudia

10. huhtikuu 2020

This is the best app in the appstore for local delivery!
Not just the app itself - the customer support is outstanding!
They helped us so quick and gave us the solution we needed - even in small details to make the customer experience nearly peferect.

Go on with that guys!

Speisi
Saksa
5 kuukautta sovelluksen käyttöä
1. heinäkuu 2019

The app is absolutely a life saver! I tried some of the other apps and they just did not preform correctly. This is easy to setup and the only thing better than the app itself is the customer service! do not hesitate to use this! Special thanks to Ismail for going above and beyond.

KrispKeto
Yhdysvallat
5 kuukautta sovelluksen käyttöä
25. helmikuu 2021

The Support is crazy fast! Outstanding! Thanks to Sandy!!
Logged in and solved my issue within 5 minutes.

Lotta&Emil
Saksa
5 kuukautta sovelluksen käyttöä
Zapiet vastasi 2. maaliskuu 2021

Hello there,

It was great talking to you on our online chat.

Don't hesitate to reach back if there is anything else I can help you with.

Wishing you a great day!

Sandy

8. syyskuu 2015

Wonderful app. Wonderful customer service.

Mahaffey Farms
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Muokattu 6. kesäkuu 2019

We're a 25-year-old brick and mortar pet retail business. Our entry into e-commerce has been in the works several months and just this week we launched with a big digital marketing campaign to over 80k people letting them know about our store pickup service. We were down to the wire to meet the deadline - a number of factors in play here. Our developer found an error in the method in which Zapiet was calculating taxes for our customers. He escalated the issue quickly until it somehow caught the attention of head honcho Andrew Cargill (President I think). Thanks to Andrew's responsiveness in resolving the issue we were able to keep moving on schedule and meet our launch date objectives. So far Zapiet is performing well for us and I'm confident that if we have any issues whatsoever the team there will go above and beyond to make sure we stay up and running smoothly! I look forward to growing with Zapiet behind the scenes, taking our customers where they need to go.... from store pickup, to delivery and more! Cheers to a bright future! Great job Zapiet and esp Andrew!

Pet Depot
Yhdysvallat
5 kuukautta sovelluksen käyttöä
14. joulukuu 2021

I think this app is really going to allow me to do all of the things I've been hoping to do (with the added Delivery by Distance app)!

Floralore
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Zapiet vastasi 21. joulukuu 2021

Hi there,

We really hope so! Thanks for giving our apps a try, and we're here should you need any help with either :)

Best wishes,
Bogi