Zapiet ‑ Pickup + Delivery

We've been using Zapiet and it’s been a game changer for our business. The app itself is incredibly flexible and integrates smoothly with our Shopify store, exactly what we needed to manage complex delivery windows and location-based options.

What really stands out, though, is the support team. Every time we’ve reached out, the response has been quick, professional, and genuinely helpful. Whether it was a small configuration question or a more technical request, the team has always gone above and beyond to get things sorted promptly. Highly recommend Zapiet to any store needing advanced logistics. The app is powerful, and the support is second to none. Thanks again

Had such a fantastic experience working with Jessica from the support team! Went totally ABOVE AND BEYOND helping my bakery set up the custom pickup settings we need. Really spent the time to understand the problem and find the right solution. Plus, Jessica was quick to respond, a great communicator and had a great attitude.

We have used zapiet pickup + delivery for 5 years. We recently had a great customer support experience with Sandy who fixed an issue we had encountered in a very short time and to our satisfaction. Many thanks

Betty, was amazing. She was patient with us and has been providing very helpful support. She is quick to respond and get on a call when needed. What stood out for us was that she had scenario demos and would create a developer store just to test the solutions before she shared them with us. She also provides recommendations beyond the issues we raised.
Thank you Betty!

I am not tech savvy but the customer service across the board helps me figure out if app is being buggy and resolves issue in real time. It is not often that we experience this level of high quality service in this industry. Totally worth my hard earned money. Try it out but make sure the app interface is working on mobile as well it is on your desktop because that's where the problem is likely to happen.

This app is absolutely fantastic! It supports us in so many ways, especially with tasks that aren’t possible through native Shopify features. The support team is also outstanding. A special thanks to Betty for going above and beyond with her assistance and follow-up. Truly exceptional!

Amazing support and amazing app . Works just as it should and they have a great support team always willing to help and get out of their own way even when the issue is not coming from them. Thank you!!!! Thank you Jessica!!! Keep up with the amazing work guys!

Great experience with Zapiet! We rely on their app for order statuses, and when it briefly stalled, their team quickly resolved it. Highly recommend their reliable service!

I highly recommend Zapiet for any business looking to set up local delivery, in-store pickup, and shipping options. Pavlo assisted me with my setup, and he was absolutely incredible—resolving every issue I had and even offering thoughtful suggestions to improve how the app functions for both the store and our customers.

Incredible app with a ton of features. Great for growing stores and the service is top notch!

Update: Not only has this app been incredible since the beginning but Stephane went above and beyond to help with a necessary adjustment that I needed in order for my deliveries to run smooth. He created a workaround and spent a couple of hours with me until it was complete. Customer for life! Thank you!!