Zapiet ‑ Pickup + Delivery , 1.424 recensioni
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This app has been extremely helpful in helping to organize our store's pickup/local delivery/shipping. the date/time picker with assigned time slots has been a great help and something that we definitely needed. Any time we've had issues or questions, the team has been incredibly helpful and responded quickly.
As a business owner, it is very hard for me to ever write a bad review for a company that had growing pains overnight with the pandemic. At first we had some color matching issues but after working with Andy, it was all taken care off. The app works great now! Thank you Andy and best of luck with your newly hired team!
Hi Aleks,
Thanks for your feedback! It was great speaking with you just now. I hope you like the updates i've made to the styling of the widget. If there is anything else I can help you with please let me know!
I'm looking forward to hearing from you soon :)
Kindest,
Andy
Best App I've found. Customer Service is excellent. Help guides are detailed and easy to understand.
Hi there,
Thanks so much for your kind words—we’re blushing! It was a pleasure helping you launch the store.
Wishing you all the best on the Florida Citrus Tour,
Sebastian
We hit a few snags getting the widget to work with our existing theme. Thankfully customer service was extremely helpful and had it resolved in minutes through their live chat option.
Hey guys,
Thank you so much for taking the time to leave a review.
I am delighted to hear that our support team were able to assist you within minutes via our live chat feature.
Sorry to hear that you hit a snag with your theme, while our widget can be automatically installed on a number of themes, some of the less common themes do require some slight modifications to make our widget appear on your cart page.
If you require any assistance going forward please do not hesitate to get in touch, we are always happy to help.
Kind regards,
Ronan
This App was great for our shop. I have greatly improved my online sales going from 30 orders a month to 160 online sales a month and giving our customers plenty of options for delivery, local delivery & local pickup. It definitely worked. Also, I had excellent several experts at Zapiet to help me set up my store properly. Klaudia and Flora thank you for your extensive knowledge of your program and for all the help to set it up. This APP has given us plenty of sales.
Hi there,
Thanks for the awesome review! I'm so happy to hear that your sales have improved!
It was truly a pleasure assisting you with the setup. If you need anything, you know where to find us
Wishing you more sales! Cheers,
Klaudia
This app will let our customer to receive a greater delivery service. We were having a few issues with the integration of the app with our page, but thanks to the technical support resources, in particular of Marija, we were able to fix the issues and now our customer will be able to receive fair delivery rates.
Thanks a lot Marija, you have being awesome.
Hi there!
Thank you so much for your kind words—they are greatly appreciated.
I really enjoyed helping you with the integration and adding a few finishing touches to help you share the strawberry sweetness!
Have a great day and take care,
Marija
I used the app to provide time and date picker at checkout for local delivery. the support team was very responsive and help me work the translation issues. Definitely recommended.
Hi Munira!
Thank you so much for your kind words, it was an absolute pleasure working on your store with you :)
Hope you have a wonderful day,
Clemency
Developer is a cool guy, very helpful and employs improvements to the app that help users lives easier. Fixed our problem with our shop in a jiffy. Recommended for everyone.
I operate a delivery only bakery. This application is essential for my operation. The delivery only option, date and time range selectors, and a few other features have enabled my bakery to go from the phone tag game to rapid online ordering. In addition, I recently encountered an issue with the application. The team was very responsive, found it was and issue on their end, and immediately had the issue resolved. I can't expect a better turnaround on customer service.
I own a catering business, my customers can order take-away meals. This app is an excellent addition to my Shopify to handle very specific pick-up dates. The chat support is very handy, and I get very good advice and answers to all my questions, even if you're not very technical.