Zapiet ‑ Ritiro + Consegna

Zapiet ‑ Ritiro + Consegna

Recensioni (1.606)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
25 novembre 2017

This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!

Autoskinz
Stati Uniti
10 mesi di utilizzo dell’app
6 aprile 2021

Great customer service to solve your problem easily and fast. I fully recommend them, if you have any questions about this app don't hesitate to ask them.

Bayardroyal
Canada
10 mesi di utilizzo dell’app
Zapiet ha risposto 6 aprile 2021

Hi there!

It was a pleasure assisting you and I'm so happy for the amazing feedback! :)

All the best,

Robert

Data modifica: 11 agosto 2017

this is the best app , the support is very fast very helpful , imagine the developer writes you a code , a customized code for your purpose , Andrew and Andy are just so Friendly very smart and amazing guys.
you can click on my name and take a look at my website to see how this app works, I am so happy and my customers are very happy as well. THANK YOU

All Real Meal
Stati Uniti
10 mesi di utilizzo dell’app
2 marzo 2021

Great app! That does exactly what I was looking for! Very reactive to my questions and provide big help on some specific actions !! I recommend 100% !

PimpUp antigaspi
Francia
10 mesi di utilizzo dell’app
Zapiet ha risposto 2 marzo 2021

Hi Manon,

Thank you very much for your lovely review!

I am glad we have been able to help you out.

Have a great day!

Flora

Data modifica: 10 marzo 2020

Amazing help, quick turnaround time, very personable and patient. Thank you for all of your help, so nice.

Nature's Select Pet Food
Stati Uniti
10 mesi di utilizzo dell’app
Data modifica: 6 agosto 2021

Zapiet has been so vital to our store operations! Our bakery has been able to operate and grow by solely operating online during this pandemic. The app also provides the best support, they have never made me feel that any question was ever to small or too big. Thanks guys!!

The Daily Knead
Filippine
10 mesi di utilizzo dell’app
Zapiet ha risposto 6 agosto 2021

Hi Maria!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.

-Veno

3 febbraio 2022

I loved working through chat with Klaudia. At first I was fearful it wouldn't be as useful and easy/friendly as having someone on a call but to my absolute surprise it was amazing! She managed to resolve all my issues in no time and saved the day. Give her a 5 star rating.

Maison Macha
Stati Uniti
10 mesi di utilizzo dell’app
Zapiet ha risposto 3 febbraio 2022

Hi Macha,

What an awesome review 😊

It was great chatting about your requirements and being able to configure the app to suit them.

If you need any help, you know where to find us!

Have a great day ahead,

Klaudia

4 maggio 2020

I have been using this plug-in for two weeks. It started off buggy and then it just got worse... a lot worse. Now, I cannot process any orders without manually inputting them to navigate my customers passed a forced shipping charge. I reached out to Zapiet customer service and also had Shopify reach out to them, which they did. Zapiet's customer service experience is HORRENDOUS. They have responded to me once over a course of two weeks and the response was generic - absolutely no help to my actual issue. Do NOT waste your time. It's a trap.

FAIT NOLA
Stati Uniti
10 mesi di utilizzo dell’app
Zapiet ha risposto 17 settembre 2020

* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *

Hi Fait Nola,

Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in May.

As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up both technically and on the support front as we just wasn't prepared.

We have since grown our team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form.

I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse.

I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business.

I hope to hear from you soon :)

All the best!

Andy Cargill
Founder of Zapiet

22 luglio 2015

Excellent support! Fast response and customer care support. You can't imagine that this support service happen in Shopify App, even hard to find in Software Engineering Industry.

Cakestarter
RAS di Hong Kong
10 mesi di utilizzo dell’app
21 gennaio 2021

Cannot rate this app and support highly enough. Any issues I've come across have been resolved quickly and the recent updates such as limits applied to pickups as well as local delivery really help us serve our customers well.

Henry Street Garden Centre
Regno Unito
10 mesi di utilizzo dell’app