Zapiet ‑ Ritiro + Consegna

Zapiet ‑ Ritiro + Consegna

Recensioni (1.691)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
27 ottobre 2024

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team

Happysliquor
Stati Uniti
2 mesi di utilizzo dell’app
Zapiet ha risposto 1 novembre 2024

Hi Sevada,

Thank you for your awesome review! I'm pleased to hear that you found our support team attentive and knowledgeable.

If you need any further assistance with Zapiet - Pickup + Delivery, please don’t hesitate to reach out!

- Klaudia & Leo

26 novembre 2024

amazing

Dream Donuts
Germania
6 giorni di utilizzo dell’app
Zapiet ha risposto 4 dicembre 2024

Hi there!

Thank you for leaving us a review!

I was able to help you because you were specific regarding your inquiry, and that quickly allowed me to update your store.

It was challenging looking at your store while helping you because the donuts look DELICIOUS!!!!

Thanks one more time!!! I wish you and your family a happy holiday season!

Manuel (:

10 ottobre 2024

App does what it should. The support is exceptionally good, very helpful and solution-oriented.

Lindner Entwicklung
Germania
Oltre un anno di utilizzo dell’app
Zapiet ha risposto 14 ottobre 2024

Thank you for your kind review!

We're glad to hear Zapiet - Pickup + Delivery is working well for you and that our support team has been helpful. We're always here to assist and appreciate your feedback!

- Sandy

8 novembre 2024

I’m incredibly grateful for Zapiet’s support and their 24/7 chat line, which helped me set up my store seamlessly! Their team provided detailed guidance and friendly service, walking me through any issues that came up.

I highly recommend Zapiet—not only for their excellent app, but also for the top-notch service they provide.

Negash Coffee
Canada
21 giorni di utilizzo dell’app
Zapiet ha risposto 11 novembre 2024

Hi Jessica,

Thank you so much for your kind review!

It was a pleasure assisting and guiding you through the setup of the Zapiet - Pickup + Delivery app. Please feel free to reach out anytime you need help—our team is always here to support you!

Warmest regards,

Krystabel

20 ottobre 2024

Hoy he tenido el gusto de que Pavlo, Kitty, Betty y Anton me hayan brindado su tiempo. Debo resaltar el muy alto nivel de servicio que todos han presentado, lo cual me hace estar muy conforme con la solución.

Easy Congelados
Uruguay
5 mesi di utilizzo dell’app
Zapiet ha risposto 23 ottobre 2024

Hola,

Fue un placer leer tu opinión, y te agradezco mucho por tomarte el tiempo de escribir esta reseña. Es una muestra importante de que vamos por el buen camino.

Si necesitas más ayuda, estamos a tu disposición.

Saludos,
Pavlo

19 dicembre 2024

Great support, very good features.
What am i missing:

Fruttini by MO
Francia
2 giorni di utilizzo dell’app
Zapiet ha risposto 21 dicembre 2024

Hi,

Thanks for the great review!

It's always a pleasure to help our merchants and if anything comes up, we'll be there for you

Steph

31 ottobre 2024

Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.

Old Salt Co-op
Stati Uniti
30 giorni di utilizzo dell’app
Zapiet ha risposto 6 novembre 2024

Hi,

Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.

Best wishes,

Zapiet team

22 ottobre 2024

Easy, quick and nice support

Boucherie Sologne Frais
Francia
3 mesi di utilizzo dell’app
Zapiet ha risposto 29 ottobre 2024

Hi Hippolyte,

Thank you so much for your 5 star review!

I greatly appreciate you, you're so lovely to work with. 🥰

We're always here for you in case you need help or assistance. ☺️

Warm regards,
Kristine

16 ottobre 2024

The function and utility of this app are near worthless for my team. We needed it simply to have the option for local pickup to be ready at a later date, as our items are largely custom made. Email notifications we're failing. SMS Notifications never worked and we have been in communication with the team at Zapiet since June regarding this massive problem in notifications to clients. Essentially just kept getting "can kicked" and pushed down the line. No resolution to date, looking at other solutions again now.

I give 3 stars, because the overall flow of the app and layout as well as ease of setup are all there.

That Glasses Guy Optique De Luxe
Stati Uniti
4 mesi di utilizzo dell’app
Zapiet ha risposto 18 ottobre 2024

Hi,

Thank you for leaving your honest feedback about our app!
While we are pleased that you are satisfied with the flow and layout of the app, and the ease of setup, I want to address your feedback about SMS notifications as well.

Our ability to roll out our new SMS notifications feature to all merchants has been limited by compliance requirements in certain countries, such as the US. Our development team have been exploring various solutions, and are actively working on fixes and improvements to be able to meet these requirements.

Once their work is complete and the SMS notifications feature is available to you, a member of our support team will reach out to let you know.

Best wishes,

Bogi
Zapiet

4 febbraio 2025

Amazing Supportt!!! Leo was kind, patient, and incredibly helpful. Thank you for the support.

Clover Farms of Florida, LLC
Stati Uniti
Circa 9 ore di utilizzo dell’app
Zapiet ha risposto 6 febbraio 2025

Hi Kyle!

I just wanted to say a big thank you for taking the time to leave us a review! It was a pleasure working together to get your Shipping profiles all sorted out.

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Have a wonderful day! (:
Leo