Zapiet ‑ Ritiro + Consegna

Zapiet ‑ Ritiro + Consegna

Recensioni (1.647)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
22 marzo 2021

I am so happy to have found this app. My store sells fresh, locally-grown flowers to local designers, so shipping isn't an option. This app allows me to sell my products using only local delivery and store pickup really easily. The best part of it is the set up support. I wouldn't have been able to figure out all of the app's features on my own, but Steph took a live call with me for 2 hours to get me totally up and running. INCREDIBLE customer service.

Old Dominion Flower Cooperative
Stati Uniti
5 giorni di utilizzo dell’app
Data modifica: 21 giugno 2022

Ronan was a master troubleshooter and provided detailed instructions on how to piece our problems together. Thank you!

University Florist
Stati Uniti
5 giorni di utilizzo dell’app
Zapiet ha risposto 8 luglio 2022

Hi there,

Thank you so much for taking the time to leave a review for our in store pickup and delivery app.

It was a pleasure working with you and if you need any assistance going forward please do not hesitate to contact our team.

Kind regards,

Ronan

10 aprile 2019

Great app, did everything what promised, it really made my order process easier! Amazing customer service too, quick and efficient, I can only recommend it!

Tiger Lily
Guernsey
5 giorni di utilizzo dell’app
Data modifica: 25 ottobre 2018

Fantastic app. Staff is very nice and helps you little changes for your preference. Very good for local delivery..

FitBitesLLC
Stati Uniti
4 giorni di utilizzo dell’app
25 giugno 2021

Great customer service. Klaudia took over and helped me solved an issue that is not relating to their app. I appreciate her a lot

Bon Beignet
Stati Uniti
4 giorni di utilizzo dell’app
Zapiet ha risposto 25 giugno 2021

Hi Ken,

Thanks for the lovely review! I'm glad that I was able to help you out with your issue. We're here if you need anything else!

Cheers,

Klaudia

11 agosto 2023

Excellent customer service from Betty.

To be honest, I was a bit frustrated because I had already lost some time trying to get in touch with support. I would send a message, and by the time they responded, I would no longer be in the office, and this went on for a day (which, those of us in e-commerce, know is a lot of time).

And then Betty appeared!
She was really attentive, helped me very quickly, and I also noticed that they have much more documentation than before. She sent me very well-explained tutorials, and I would make the updates right at that moment.

I've been using the app for several years with another website, and I hadn't needed to seek support in years. But now, with this new website, I had to contact them, and I was very satisfied.

Thank you, Betty!

La Ganadera Gourmet Meat Market
Stati Uniti
4 giorni di utilizzo dell’app
Zapiet ha risposto 15 agosto 2023

Hi, thank you so much for your taking the time to write such a wonderful review. It was my pleasure helping you out with setting up the Zapiet - Pickup + Delivery app. We are also pleased to hear that you found our documentation helpful in navigating the app. Once again, thank you for sharing your experience, and we look forward to serving you in the future.

Best regards,
Betty

5 gennaio 2023

I am a new user of Zapiet and less than 24 hours in, I am THRILLED. Beyond the fact that it provides me (a small business owner) with capabilities that Shopify does not, I needed help and Jessica (customer support) got online with me and took over - fixed what I was doing wrong (my lack of understanding, not an issue with the app), but she also taught me what went wrong so I can be self-sufficient. I am so pleased and this app is going to make a real difference to my business in 2023. Thank you!

All Things Tea Inc.
Canada
4 giorni di utilizzo dell’app
Zapiet ha risposto 13 gennaio 2023

Hi Susan,

It was my absolute pleasure chatting & helping you today with our Zapiet - Pickup + Delivery app.

Please do reach back out if you have any questions or need any assistance.

Thanks,
Jessica

5 giugno 2020

This is our second site we have installed this app and it's working without any issue. Great app and amazing support. We wanted some customisation and Andy and his team made it work like a charm! Thank you guys! Keep up the good work.

smartplaceonline
Bulgaria
4 giorni di utilizzo dell’app
13 ottobre 2018

This app is fantastic! I was building a website for a client, and the Zapiet support team has been nothing short of amazing - we ran into a few small bumps, which the team remedied quickly. They explained the solutions in ways I could easily understand, and both Zapiet apps I'm using run perfectly with the site. Highly, highly recommed - I doubt there's a better looking app or more responsive support team out there! Plus my client is blown away by how simple it is to use! You won't regret this purchase.

Southern Home Bakery
Stati Uniti
4 giorni di utilizzo dell’app
15 aprile 2021

Thank-you Ismail for all your help installing the app and for taking the time to make sure everything was running smoothly. Your friendly, responsive and knowledgeable service is very much appreciated. I look forward to launching our online store. The app is perfect for what our bakery needs to schedule pick-ups and local deliveries. It allows us to easily set specific days and time slots for both our pick-ups and deliveries. As well as to set product date restrictions. We bake special desserts only on the weekends and this app easily helps us manage that. Thank-you again for going above and beyond to help us!

Three Tarts
Canada
4 giorni di utilizzo dell’app
Zapiet ha risposto 18 aprile 2021

Hi Emily,

Thank you you so much for your kind words. I'm so happy you loved your experience and we're here if you need any further assistance.

Best wishes,

Ismail