Zapiet ‑ Ritiro + Consegna

Zapiet ‑ Ritiro + Consegna

Recensioni (1.292)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
27 ottobre 2024

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team

Happysliquor
Stati Uniti
2 mesi di utilizzo dell’app
Zapiet ha risposto 1 novembre 2024

Hi Sevada,

Thank you for your awesome review! I'm pleased to hear that you found our support team attentive and knowledgeable.

If you need any further assistance with Zapiet - Pickup + Delivery, please don’t hesitate to reach out!

- Klaudia & Leo

12 agosto 2024

Would recommend! Krystabel was super efficient in helping out our issues!

Point S 香港
RAS di Hong Kong
Circa un mese di utilizzo dell’app
Zapiet ha risposto 15 agosto 2024

Hi Kevin!

Thanks for taking the time to leave such a great review!

It was a pleasure assisting you with your customization needs for the Zapiet - Pickup + Delivery app and providing you with the relevant documentation. Please don’t hesitate to reach out to our team in the future.

Warmest regards,
Krystabel

17 settembre 2024

Excellent support - quick and relatively easy set up

FamBam Meals
Australia
22 giorni di utilizzo dell’app
Zapiet ha risposto 20 settembre 2024

Hi Tom!

Thank you so much for taking your time to leave us such an awesome review.

It was a pleasure assisting you in configuring your rates using our Zapiet - Pickup + Delivery app.

Please don't hesitate to reach out if you require any further assistance.

Warm regards
Betty

14 agosto 2024

writing and asking for about an hour simple questions just wanted to know if the app can help me with the issues i have on my store....no support no answers they are active they write things that are not related to waht im asking....im happy i didnt start paying cause there is not support here at all!!

GLAM42
Israele
Circa un'ora di utilizzo dell’app
Zapiet ha risposto 16 agosto 2024

Hi there,

Sam here, Head of Support at Zapiet. Thank you for taking your time to leave your feedback here on the app store. Looking at the logs internally here my team were super responsive to you? Your first message was fully responded to within the first 13 minutes. When your case needed to be escalated, this was done so within 20 minutes. My team then continued to reach out to you over a 48-hour period to check if this had resolved your issue or if you needed any other assistance, to which we did not hear anything back until you uninstalled the app.

We are more than happy to assist you and I know Zapiet Pickup + Delivery is the most feature rich solution in the marketplace. We would love for you to try our app again and have sent you a personal message to see if we can make that possible.

Regards,

Sam Forde - Head of Support

22 luglio 2024

Great support from Jessica and the whole team! The quick support is the reason I stay with Zapiet.

Kurty’s Cookies
Stati Uniti
7 mesi di utilizzo dell’app
Zapiet ha risposto 24 luglio 2024

Hi there,

Thank you very much for taking the time to leave a lovely review!

It was a pleasure getting your local delivery up and working with our Zapiet - Pickup + Delivery app.

If you have any questions or need further assistance, please do not hesitate to reach out.

Warm regards,
Jessica

25 settembre 2024

Quick and helpful info. Together we got the problem solved

My Store
Belgio
1 giorno di utilizzo dell’app
Zapiet ha risposto 30 settembre 2024

Hi there!

Thank you for taking the time to leave us such a wonderful review of our Zapiet - Pickup + Delivery app. We are happy to hear that we were able to work together to resolve the issue.

Feel free to reach out to us anytime!

Best regards,
Betty

20 ottobre 2024

Hoy he tenido el gusto de que Pavlo, Kitty, Betty y Anton me hayan brindado su tiempo. Debo resaltar el muy alto nivel de servicio que todos han presentado, lo cual me hace estar muy conforme con la solución.

Easy Congelados
Uruguay
5 mesi di utilizzo dell’app
Zapiet ha risposto 23 ottobre 2024

Hola,

Fue un placer leer tu opinión, y te agradezco mucho por tomarte el tiempo de escribir esta reseña. Es una muestra importante de que vamos por el buen camino.

Si necesitas más ayuda, estamos a tu disposición.

Saludos,
Pavlo

Data modifica: 6 gennaio 2025

Exellent service thank you

DCS Uniforms
Australia
Quasi 3 anni di utilizzo dell’app
Zapiet ha risposto 9 dicembre 2024

Hi!

I appreciate your kind review! It was a real pleasure working with you, and I’m so glad I could assist. Thank you again!

Best regards
Betty

3 luglio 2024

I would like to thank Diego from the support team, he walked me through the set up and adjust to suit our needs. so thank you. the apps works great and looks amazing, this really should improve everything..

Kooky Bloom
Regno Unito
Circa 3 ore di utilizzo dell’app
Zapiet ha risposto 11 luglio 2024

Hi Sophie,

It was a real pleasure helping you set up our widget!

If you need anything else, feel free to reach out. Our team is always happy to assist.

Welcome aboard!

Warm regards,
Diego

17 dicembre 2024

Todo muy bien, fue bastante amable.

Y pudo ayudarme a solucionar mi problema.

La recomiendo ampliamente.

El Buen Campo
Messico
Circa 9 anni di utilizzo dell’app
Zapiet ha risposto 19 dicembre 2024

Hola!

Su mensaje me ha alegrado el día! Agradecemos que haya tomado el tiempo de escribir sobre su experiencia. Fue un placer ayudar a establecer sus tiempos de preparación y recogida. Siempre estamos aquí para ayudar!

Espero que tengas un maravilloso día!
Kristine