Zapiet ‑ Ritiro + Consegna

I'm giving this team, and their product, five stars for going above and beyond to support our migration to a new 2.0 theme. When a significant issue was threatening to derail our migration, the team worked over the weekend to respond and code a solution. Hard to know how you could ask for anything more from a customer service level. Their service level is the best in this class of apps by far, and the functionality is as well. Kudos to the entire team for providing service excellence.

The only app our store cannot live without. An elegant solution to what's otherwise a messy problem.

And the customer service and support is fairly fast and extremely helpful. Definitely the best part about using a Zapiet app!

I love this app, it provides functionality that Shopify's native pickup option does not (like allowing pickup from any location, not limiting the locations based on quantity). Their support team is extremely knowledgeable and helpful, and quick! I really can't recommend it enough, they go above and beyond to provide a great app, and great service.

Very helpful and very prompt when I had some issues, which is rare to begin with. The app works exactly the way it should!

Just experienced a wonderful level of service, which can only describe as astonishing. After making a terrible error in removing the app in question. I was fortunate enough to stumble onto Betty. Her thoroughness, patience and attention to detail to ensure that I, a complete novice to both Zaplet and Shopify, was 2nd to none. She managed to reinstate my settings and also tweak my configuration to meet my requirements. She was an absolute life saver, as my foolishness around removing the app, rendered my Shopify platform inoperable. A valuable asset she is, to both Zaplet and Shopify. Thank you Betty.

The app caters for just about everything we need it to do, and the technical support from Andy when we were having difficulties setting up was just awesome. Now we don't have to deal with constantly contacting customers to arrange for deliveries and pickups - it's worth every dollar spent!

This app is so pivotal for our business, especially during these times!! Our customers can pick up orders curbside or choose delivery with a breeze! The zapiet team is always responsive with any questions or concerns. Highly recommend adding this app to your shopify store!

The Zapiet team is absolutely amazing. Today I added a new Pick up location to my online store and was having trouble with it actually showing up. I worked with Jessica with online support, and she immediately fixed the bug and restored the online shop to show the new location at Check Out. The team has always been super quick to respond and extremely helpful. They are also great at following up for bigger issues and offering other solutions. Love this app!

This app is great and the support team has been fantastic! The team was very friendly and quick to help me get the app set up the way I needed.
Thanks again to the support team!

Wonderful app, wonderful service. Betty assisted me with some troubleshooting and was so easy to chat to.