Zapiet ‑ Ritiro + Consegna
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Great customer service and functionality, especially the order cutoffs and prep times allowed us to limit order flows based on our operational needs.
Hi,
Thanks for the complimentary feedback! Love to hear that you're enjoying the app.
Best wishes,
Bogi
I use this app for my dessert shop and have been working closely with Pamela and Ismail to fix a couple of issues related to my store's theme, as well as make some small changes to better fit my needs. The customer support has been AMAZING. Responses have been quick, detailed, and issues were fixed promptly and effectively. I would definitely recommend this app as the customer support is impeccable.
Thanks so much for your lovely review and recommendation!
It has been a pleasure working with you to get your store up and running again and we are glad you are happy with our service.
Wishing you and your business all the very best this year!
Pamela
I truly love this app and the whole support team - I've watched them develop into such an amazing app for a while now and I highly recommend their service. It is so easy to use and any questions I have are always cleared up in the most professional, fastest, and easiest way!
Thank you for the awesome review! We do try our best to help and resolve issues quickly while providing as much information as possible.
Stephane
Very good app, lots of setting options. Regarding the support is excellent we can not do better Jessica, Chloé and Clémentine very good job!
Hi there,
Thank you so much for your kind words! It was a pleasure working with you, if there is anything else we can help you with please do not hesitate to reach out :)
Hope you have a wonderful day!
Clemency
Took me a while to figure out some aspects but it's a great app. Customer service was **really fantastic** - so helpful & proactive. Highly recommended.
Hello there,
Thank you so much for this lovely comment ! I was happy to discuss with you on our live chat, and to make sure that your configuration was matching your needs.
Don't hesitate to come chat with us again, if ever you need.
Sandy
We cannot thank Jessica enough for her continued tech support and patience as we navigate our growing business! We never imagined the level of customizations this app afforded us, and Jessica guided us through all of the many offerings to help us achieve our business goals. Thank you Jessica!!!
Hi Ryan,
Thank you so much for your kind words and wonderful review.
It was a pleasure helping you today with the preparation and cut-off times feature of our Zapiet - Pickup + Delivery app.
Any other questions or assistance, please do not hesitate to reach out.
Cheers,
Jessica
Great support. Love the app.
Hi there,
Thank you for your review, it's very much appreciated
It was my pleasure helping you last week with our Zapiet - Pickup + Delivery app, including css coding to change the colour of the active method on your cart page.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
After having various issues with a different app providing a delivery/store pickup Shopify integration, I lucked up on finding Zapiet's app! It works very well for our store's needs. Although there was a lot of initial configuration to get the settings right, this developer provided wonderfully detailed instructions for every step of the process. I greatly appreciated this since I could never get the other app to work properly due to settings issues. I ran into only one performance problem with this app due to a misconfigured setting. When I reached out to customer service, Flora and also Jayne quickly looked into the issue and let me know what I needed to fix to resolve my problem. I cannot stress enough how great the customer service is and that means everything to a business like mine that thrives on the success of store pickup and delivery transactions. Thanks so much for your help Zapiet!
Hi James,
Thank you for the lovely review!
I'm happy we could help you out and that you are enjoying using our app.
Please know we are always here should you need anything else.
Have a great day!
Flora
I am using this app to coordinate local deliveries, shipping and store pick up and make life easier. The app elegantly integrates with Shopify and offers tons of customization. The customer support has been incredible so far, fast and efficient.
Hey Dylan!
Thank you much for your kind words! It was lovely assisting you guys today 🙏🏻 please know that we are always happy to help!
Thank you,
María
This is the really important app for us, especially now with COVID-19 lockdowns. In Germany we are allowed to have pickups, and this app makes it easier to handle. We do have also lots of products, what we don't ship at all, with Store Pickup we can still sell them online. We had installed additional language and checkout stopped working. In less than 24 hours it has been fixed and everything works smoothly again. It works with multiple language also. Thanks for fast and friendly support.
Hi there,
Glad to hear we could be of a little help during this tough time. It was our pleasure supporting you, thank you for the review!
Best wishes,
Bogi