Zapiet ‑ Ritiro + Consegna

Zapiet ‑ Ritiro + Consegna

Recensioni (1.606)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
Data modifica: 19 settembre 2024

This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend! Updated to note the great customer service we received from Jessica; she was so great and helpful!

Kupcakerie
Stati Uniti
Circa 4 anni di utilizzo dell’app
Zapiet ha risposto 12 gennaio 2021

Hi there,

Thank you for your lovely review, it is great to hear that our app has been able to help your business adapt in these difficult times.

We are always here if you need anything. Wishing you a fantastic year to come!

All the best,

Kitty

28 aprile 2020

This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.

Brewpoint Coffee
Stati Uniti
Circa 4 anni di utilizzo dell’app
7 marzo 2019

I own a catering business, my customers can order take-away meals. This app is an excellent addition to my Shopify to handle very specific pick-up dates. The chat support is very handy, and I get very good advice and answers to all my questions, even if you're not very technical.

Ginette kookt
Belgio
Circa 4 anni di utilizzo dell’app
30 maggio 2016

Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!

Tom Sawyer
Canada
Circa 4 anni di utilizzo dell’app
20 settembre 2016

We have been very happy with Store Pickup + Delivery. It has helped us to offer free delivery for local orders, which is key to our business. The customer service is amazing! Andy and Sam respond to questions/problems immediately and solve them same day. Highly recommend.

Bo Ty Sweets
Stati Uniti
Circa 4 anni di utilizzo dell’app
30 aprile 2021

Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.

Gloriosos Italian Market
Stati Uniti
Circa 4 anni di utilizzo dell’app
Zapiet ha risposto 3 maggio 2021

Hi,

Thank you for taking the time to leave us a review!

Lovely to hear that you're enjoying the features of the app and that we've been able to help you when you've needed to contact us.

Best wishes,

Bogi

Data modifica: 2 gennaio 2020

The app has been a huge benefit to our store and team, in combination with Delivery Rates By Zip Code app. We unfortunately have an overly complicated local delivery system that we where able to place place in all the rules with the assistance of the Zapiet support team, since some aspects involved additional code and work arounds.

Aki-Home
Stati Uniti
Circa 4 anni di utilizzo dell’app
Data modifica: 3 luglio 2024

We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app.

Update: 2024
Zapiet continues to deliver on outstanding customer service. They helped to update the entire app and tested to ensure it worked correctly at checkout.
Jessica worked with us for over 3 hours and I can't thank them enough.

Cambridge Uniforms
Canada
Circa 4 anni di utilizzo dell’app
Zapiet ha risposto 31 maggio 2021

Hi Janet,

Thank you so much for leaving such a lovely review!

It was wonderful chatting to get you/your store onto the latest version of our Zapiet - Pickup + Delivery, and switching you over to our rates function and making sure that only the correct rate appears at checkout for you and your customers.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

28 giugno 2017

Our customers love this app. Having local pickup available in our store has definitely increased conversions and customer satisfaction. Be aware that when using PayPal Checkout will cause minor issues with transactional e-mails (due to PayPal's limitations, not Zapiet's fault), however we usually just manually follow-up with customers who use PayPal with the local pickups and it's fine. Otherwise, totally awesome app.

Jibs Action Sports 2
Canada
Quasi 4 anni di utilizzo dell’app
27 luglio 2021

Certainly solved delivery date confusion during covid. Only downside is the cost when converting to a weak Aussie dollar. Tech support by flora has been amazing. She Earnt them an extra star!

Miss Melons Fruit and Veg
Australia
Quasi 4 anni di utilizzo dell’app
Zapiet ha risposto 28 luglio 2021

Hi there,

Thank you very much for your feedback!

I'm glad I could help you out today with installing the widget on your new theme.

Have a great day!

Flora