Zapiet ‑ Pickup + Delivery , 1.442 recensioni
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In base alla valutazione
Features: The application boasts a commendable array of features.
Implementation: However, the execution of these features is inadequately defined.
Documentation: The provided literature lacks clarity, presenting challenges for user navigation.
Glitches: Occasional glitches can be anticipated, which is common for most applications.
Customer Support: A significant shortfall is the customer support. Initial interactions are with a chatbot, often redirecting users to convoluted help pages.
Price Point: Given its pricing, a more streamlined and intuitive setup is expected.
Potential: The app has the promise to become a leading player in the delivery and pickup sector but falls short in critical areas.
Shopify you can setup real quick and with the Zapiet extension it becomes a great tool for managing your sales. Good app, great support!
Hi,
Thanks so much for the review! We're happy to hear you like the app and have made use of our support as well!
Best wishes,
Bogi
jessica es la mejor, atiende los casos a tiempo y resuelve los mismo.. buen servicio de soporte, espero que sigan así!!!
Hola Jean,
Fue genial chatear contigo y muchas gracias por tus amables palabras. Estoy muy contenta de que tengamos todo listo y funcionando.
Si tienes alguna otra pregunta en el futuro, no dudes en enviarnos un mensaje.
Gracias,
Jessica
Great Customer Service!!!
They really go the extra mile to find a solution to your challenge.
Thank you Stephane for the great service!
Thank you very much for your kind words and awesome review! It was a true pleasure working with you to setup up our pickup and local delivery app.
If you have any other questions, please don't hesitate to reach out!
All the best,
Steph
The app is great for organizing orders for local pickup and delivery. We recently ran into problems integrating the program with a new theme, but the team at Zapiet was super responsive, helpful, and got us back up and running pretty quick again.
Hi Annie,
I'm glad we could help you out with integrating our app with your new theme.
Please know we are here should you need anything else
Wishing you a lovely day!
Flora
The Zapiet Store Pickup + Delivery app is hands down the best. I have tried literally every delivery/pickup app available and nothing compares. Beyond being packed with features, the customer service is truly exceptional. Bravo, Zapiet.
Our store has pick up, local delivery and shipping available. Each collection qualifies for different shipping. I.e. some collections only can be shipped while others can only be for local delivery or pickup. While this function isn't available out of the box, the Zapiet team was super helpful in writing some custom code to do exactly what we needed and followed up to ensure they got it right! Their team have me great confidence.
Been enjoying this app for a while now and we find that it offers customers a convenient shopping experience based on their personal logistic preferences. The customer service is truly excellent. Ronan went above and beyond to assist me in implementing customised codes for a rather tricky campaign mechanic I had in mind. That was an unexpected surprise and I couldn't be more grateful. Thank you!
I love the way this app streamlines local pickup, shipping and delivery!! I had a oversight today that I needed assurance with and Maria was incredibly helpful to quickly remove the issue.
Hello Sarah!
Thank you so much for your lovely review! I am very happy to have been able to sort everything out and get you guys up and running again 🙏🏻 Should you need anything else down the road do not hesitate to reach back out so we can help you out!
Wishing you a wonderful day,
María
This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!