Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,600)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2026年2月3日

Reported a translation glitch at checkout and it was resolved in just one day. Fantastic! I’ve been a loyal user since 2020 and it’s great to see the app constantly improving.

Léselle
中華人民共和国香港特別行政区
アプリの使用期間:6年弱
Zapietが返信しました 2026年2月4日

Hello Jayden,

Thank you so much for the kind review. We’re really happy to know you’ve been with us since 2020 and truly appreciate.

Please feel free to reach out anytime if you need help in the future. We’re always here for you, 24/7.

Warm regards,
Rutvik

2026年1月7日

Rutvik provided invaluable support in troubleshooting and fixing a critical shipping rate issue during the launch of our latest market.

The Floral Atelier
シンガポール
アプリの使用期間:7年以上
Zapietが返信しました 2026年1月7日

Hello Leilan,

Thanks so much for the feedback, really means a lot! Glad I could help fix the shipping rate issue. If you ever need anything, just drop us a message, and we’ll be happy to help.

Regards,
Rutvik

2025年12月13日

Amazing support as always, I've had Zapiet on my website for about 5 years now and not only the app works great but their support is always on point whenever there is any issue, even on weekends!

Cozy Cake
オーストラリア
アプリの使用期間:6年以上
Zapietが返信しました 2025年12月16日

Hi Lucas,

I truly appreciate you taking the time to leave such a fantastic review. Your feedback is incredibly encouraging. If there’s ever anything else I can help you with, I’m just a message away.

Sincerely,
Rutvik

2025年12月17日

Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!

Jardiniere Flowers
アメリカ合衆国
アプリの使用期間:5年以上
Zapietが返信しました 2025年12月18日

Hi Caroline,

Thank you so much for the lovely review! I truly enjoyed working with you as well.

It means a lot to hear that our Zapiet - Pickup + Delivery app is working so well for your florist needs, and that I’ve been able to provide helpful, knowledgeable support.

If you have any questions, please don’t hesitate to reach out.

Warm regards,
Jessica

2025年12月11日

Jessica provided excellent support. Her "stick-to-it-ness" and knowledge of the app helped us solve a difficult problem and stop a series of fraudulent attacks on our site.

Talluto's Pasta
アメリカ合衆国
アプリの使用期間:5年以上
Zapietが返信しました 2025年12月11日

Thank you very much Jim for your kind words and for taking the time to leave a review, I really appreciate it!

You know where to reach us if you have any questions or need any further assistance.

Warm regards,
Jessica

2025年11月21日

This app is awesome! Using this in combination with the Rates by Distance app has finally allowed us to offer local delivery to our customers fairly.

After spending hours going around in circles trying to make certain parts work, I finally reached out to support, and they were so incredibly helpful, even fixing some issues I hadn't realized were there!

Having quality support makes a big difference, and their support is top-notch!

The Green Spot Omaha
アメリカ合衆国
アプリの使用期間:6年以上
Zapietが返信しました 2025年11月24日

Hi there!

Thank you so much for your wonderful review. It was truly a pleasure to assist you with the app. Remember, if you ever need a hand, we're always here to help. Just reach out anytime!

Best regards
Betty

2026年1月26日

Betty is extremely helpful, she is willing to list and help me to tackle the operation issue as fast as she can. Furthermore, she helped me to investigate the checkout process to understand the operation is smooth and the setup is accurate

city'super E-Shop (UAT)
中華人民共和国香港特別行政区
アプリの使用期間:10ヶ月
Zapietが返信しました 2026年1月26日

Hi Louis!

Thank you so much for your wonderful review. It was truly a pleasure assisting you with the app today. If you ever need any help, please don’t hesitate to reach out to us anytime. We’re always here for you!

Best regards
Betty

2025年12月23日

Zapiet basically runs the backend of my operations. Support is fast and effective -- they usually revert within a minute which helps with business critical issues. Thanks always Team (Jessica & Nandita)

Ezo Seafoods Fresh
日本
アプリの使用期間:約1年
Zapietが返信しました 2025年12月24日

Hi James,

Thank you very much for your kind review!

We are both very happy to have helped you and your store with our Zapiet ‑ Pickup + Delivery app.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Nandita & Jessica

2025年11月27日

We have been using this app for over a year and we love it and it makes delivery and checkout easy with custom rates and zones. Sri was very helpful when I asked for support. Thank you!

Evergreen Office Spaces Ltd
カナダ
アプリの使用期間:2年弱
Zapietが返信しました 2025年11月28日

Hi Allison

Thank you so much for the wonderful review!

It truly means a lot to hear that Zapiet has been supporting your business for over a year. I’m really happy I could help make things a little easier for you today.

If you ever need assistance again , I’m always here to help.

Thanks again for taking the time to share your experience!

Best,
Sri

編集日:2026年1月29日

The support team has been incredible in helping resolve some issue that came up with the app and my Shopify setup. Between Betty & Pavlo, they were both so amazing at helping me figure out the conflicts I had with my store and now it works seamlessly. Thanks for the help and for making my life just a little easier. Jessica also was able to help resolve some additional changes that needed to be made and she did it so quickly and perfectly, she even stayed after her shift was over to help complete the request I had! Everyone is so helpful! Allan was extremely helpful today too!

Flair Flower Bar & Studio
アメリカ合衆国
アプリの使用期間:約2年
Zapietが返信しました 2025年11月21日

Hi Ivette, thank you so much for your kind words. It is always gratifying to know I was able to help.

Best wishes,
Allan