Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,541)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年9月13日

Great support. Shopify changes so many things without telling anyone, and Zapiet is always ready to help adjust to those changes. Angelo, Kristine, Herman and Jeanette have all helped keep my store going strong.

Hawaii Doggie Bakery
アメリカ合衆国
アプリの使用期間:6年以上
Zapietが返信しました 2024年9月18日

Hey Chris!

Thanks a ton for the awesome shoutout! We totally get how tricky it can be with all the Shopify changes, and we’re always here to help you roll with the punches. We're so glad to hear we’ve made a difference for you!

We really appreciate you being such a great team player and keeping an eye on those orders so we can sort everything out quickly! Wishing you and Hawaii Doggie Bakery all the best! Let us know if you need anything else.

Cheers,
Angelo, Kristine, Herman and Jeanette

2024年9月11日

Jessica with Zapiet is one of the best support agents/experiences I've ever had. We have a lot of apps that we use with Shopify and every time I need help I email and immediately get a response and she even makes updates for me which is super helpful when we're moving quickly and time is limited. The solution is super flexible and has worked perfectly for our complex shipping and delivery needs. I HIGHLY recommend using this app.

HVAC Home Supply
アメリカ合衆国
アプリの使用期間:10ヶ月
Zapietが返信しました 2024年9月15日

Hi Evan,

Thank you so much for your wonderful review! It’s been a pleasure assisting you, and I’m so glad to hear that our support and our Zapiet - Pickup + Delivery app have made things easier for you, especially with your complex shipping and delivery needs.

If you ever need anything else or have more updates, don’t hesitate to reach out – we're always here to help!

Thanks again for the recommendation, it truly means a lot!
Jessica

2024年9月12日

This app is great for pickup and deliveries for your store - we have been using it for years now and customer service is amazing! They will always help you out - specifically Jessica helped with a lot of things. She is a huge help and we appreciate her a lot!

IceLink
アメリカ合衆国
アプリの使用期間:2年弱
Zapietが返信しました 2024年9月16日

Hi Suzy,

Thank you very much for your kind words and for leaving a review!

It was really nice chatting and getting your rates sorted on our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2024年9月23日

We've been using this app for a few years now, very good capabilities that suits our needs. Great and very quick customer service from Sandy and all the support team!

HG Walter
イギリス
アプリの使用期間:4年以上
Zapietが返信しました 2024年9月26日

Hello Georgia,

Thank you for taking the time to write us this lovely review about our Zapiet - Pickup + Delivery app!

We'll be there if you need any help.

All the best,
Sandy

2024年8月26日

Zapiet is great, and Herman is an amazing person who was able to respond to my needs as well as implement a solution in a matter of minutes. I love working with Zapiet, and encourage the use by any store doing local delivery with Shopify.

The Orchard
アメリカ合衆国
アプリの使用期間:3年弱
Zapietが返信しました 2024年9月2日

Hi Kristine,

WhooHoo!! Thank you for the amazing review.

It was amazing chatting with you and seeing the mouth-watering products your team makes.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Herman

2024年8月14日

Jeanette was super helpful in showing me how to set up a location properly. The app is great...been using it for a long time!

Shady Brook Farm
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2024年8月19日

Thank you so much for your review! We’re thrilled to have you as a merchant. It was a pleasure helping you set up your location. ❤️ If you need any further assistance, please don’t hesitate to reach out, we are here for you!

- Jeanette

2024年9月27日

Straightforward to use and their helpdesk is always quick to help!
Some functionalities could be perfected (like setting restrictions based on Collections, not every single product separately), but overall a good app, works well with Intuitive Shipping for calculating our delivery rates, as well as setting up some special delivery rates (festive etc.) :)

Provenance Village Butcher Delivery
イギリス
アプリの使用期間:約4年
2024年9月12日

Kitty has been really helpful trying to resolve an issue keeping us updated along the way. Great service, keep up the good work!

Urban Tropicana
イギリス
アプリの使用期間:2年弱
Zapietが返信しました 2024年9月20日

Hi Lewis,

Thank you so much for taking time to leave us a lovely review. It was a pleasure working with you to isolate the issue on your store and I appreciate your patience while the development team worked to resolve it.

Please do not hesitate to reach out in future if there is anything else we can assist you with.

Best wishes,

Kitty

2024年8月5日

Jeanette with tech support was absolutely excellent. We love the app, AND their tech support. We've been with them for a while, and it keeps getting better and better. - We're a flower shop in the San Antonio area.

Blume Haus Fine Flowers
アメリカ合衆国
アプリの使用期間:6年以上
Zapietが返信しました 2024年8月7日

Thank you so much for your kind words! We are happy to hear you're enjoying the app and our tech support. If you ever need anything, we're here to help. Thanks again for sharing your experience!

-Jeanette

2024年9月22日

I am very happy with this app. The team was really responsive and they get back to us fast. A bunch of people have helped through the app, taoday was Pavlo, and the issue was resolved within an hour.

Cornerstone Meat and Bone
カナダ
アプリの使用期間:1年以上