Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,606)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2021年11月11日

This app was exactly what I was looking for. Their support team went above and beyond to help me with setup and I wouldn't hesitate to recommend their app to other business users.

High Steaks
カナダ
アプリの使用期間:9ヶ月
Zapietが返信しました 2021年11月17日

Hi,

Really great to hear our app is meeting your needs, and our team were able to guide you setting up! Thanks for taking the time to let us know :)

Best wishes,

Bogi

2022年8月17日

Good service and good supports !! Worse it to pay for it!
It is exact function that I would like to add to my site

LES BISCUITS17
韓国
アプリの使用期間:9ヶ月
Zapietが返信しました 2022年9月1日

Hi and thank you for the review!

We're glad to hear that our Store Pickup + Delivery app is able to empower your site with the features you need.

2021年7月12日

I used this app for free pick up services for my store, I needed an app that could offer free pick up on only certain items and disable shipping as well.
The customer service is GREAT! They respond fast and with extremely detailed and step by step instructions, making the app even easier to use!

MyNationalPrinting
アメリカ合衆国
アプリの使用期間:9ヶ月
Zapietが返信しました 2021年7月13日

Hi there!

Thank you so much for the lovely review! It was my pleasure helping you set up your store.

Should you need anything else, were here for you.

Have a lovely day,

Marija

2015年3月2日

Beautiful integration and superior customer service. Any merchant should strive to have Andrews amazing customer service.

Morgue Juice
アメリカ合衆国
アプリの使用期間:9ヶ月
2023年7月18日

Melissa did great today. She was very fast and resolve their issues immediately. She was very easy to communicate with and we appreciate everything she’s done for us.

EZ Cuisine Meal Prep
アメリカ合衆国
アプリの使用期間:8日
Zapietが返信しました 2023年7月20日

Hi EZ Cuisine Meal Prep,
Thank you for taking the time to leave a review! We appreciate it :)
Best wishes,
Bogi

2018年3月12日

Great App and fantastic support from the Zapiet team. This app works fantastic across multiple store pickup and delivery locations as well as handles complex shipping rules. A perfect choice for those looking for multiple shipping methods that all work together seamlessly. Highly recommended to all.

Cpap Direct Au
オーストラリア
アプリの使用期間:9ヶ月
2023年11月15日

So far so good, had some questions during setup and Betty was extremely kind and patient and unblocked me in such a timely way. :)

Bali Floating Kitchen
インドネシア
アプリの使用期間:8日
Zapietが返信しました 2023年11月16日

Hi! I am happy to hear that your experience with setting up the Zapiet - Pickup + Delivery app was a positive one and I was able to assist you with your inquiries and provide the support you required.

In case you have any additional questions or need further assistance in the future, please do not hesitate to reach out to us.

Warm regards

Betty

2020年5月22日

App worked well when it did, I have tried on numerous occasions to get help from Zapiet and nobody has ever contacted me back. I am very embarrassed to run my business this way. A lot of unhappy customers, loss of sales and loss of money due to giving a large amount of refunds back to the customers. I like the app but just want it to work for me. I understand that these are tough times but we are all going through them as well. Shame on you Zapiet.

New England Meat Company
アメリカ合衆国
アプリの使用期間:9ヶ月
Zapietが返信しました 2020年9月17日

* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *

Hi New England Meat Company,

Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in May.

As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up both technically and on the support front as we just wasn't prepared.

We have since grown our team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form.

I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse.

I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business.

I hope to hear from you soon :)

All the best!

Andy Cargill
Founder of Zapiet

2019年7月8日

The app is super helpful for my website and the whole team is great and very responsive excellent customer service.
Had some issues with my new theme and he jumped right in and took care of them so everything works smoothly.

Baked Cravings
アメリカ合衆国
アプリの使用期間:8ヶ月
2020年9月24日

This app is quite easy and has a lot of options I can configure. The support team was great and helped me out many times.

Kadō Cakeshop
カナダ
アプリの使用期間:8ヶ月
Zapietが返信しました 2020年9月24日

Hey Ekatrina,

It was a pleasure speaking with you and I'm glad I was able to assist you today.

If there's anything else we can do to help you, please don't hesitate to reach out!

Thanks,

Stephane