Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,606)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2020年6月30日

Was using this app to restriction certain products from being shipped but I had trouble setting a few things up. Customer service is very helpful and they actually care about your online shop. Set up is easy after you get used to it, highly recommend.

Dahing Plants
アメリカ合衆国
アプリの使用期間:5ヶ月
Zapietが返信しました 2024年5月22日

Hi Calvin,

Thank you for your lovely review!

It's always a pleasure chatting with you and helping with different aspects of our Zapiet - Pickup + Delivery app.

Please do reach back out anytime.

All the best,
Jessica

2021年11月19日

A must have. This is one of the most professional app we found and use. For us it combined three main features by offering the option of pickup & delivery (as well as shipping) + date and time picker + rates by post code / zip code. Basically does the job of three different apps, but better. The interface is excellent, as well as the customer experience it provides. A logistical solution that we now swear by. On top of that, their customer service is absolutely fantastic! It comes with a free setup call and we had the pleasure to be helped by Marija who was extremely helpful by listening and understanding our needs. She set up the app for us in order for it to perform at its best for the logistical system of our business.

Omeio Artisanal Deli
オーストラリア
アプリの使用期間:5ヶ月
Zapietが返信しました 2021年11月19日

Hi there!

Thanks so much for that glowing review—we really appreciate it.

We're so happy to hear that our app is a must have!

It was really my pleasure helping you set up. Each store is unique—I loved getting to know more about your needs, in order to help you tailor the app's settings specifically to your store.

Should you need anything else, we're here for you.

Have a lovely day,

Marija

2022年7月4日

The app is also great, it has exactly what I need for. The online help is also really helping me to solve the issue timely.

TOAmart オンラインショップ
日本
アプリの使用期間:5ヶ月
Zapietが返信しました 2022年7月5日

Hi Jian,

Thank you so much for the lovely review!

I'm happy to hear that our app's store pickup and delivery features are exactly what you need.

Please feel free to come on chat should you have any other questions.

Cheers,

Klaudia

2022年3月2日

Klaudia from technical support helped me incredibly well and quickly to configure the app and quickly in the test I could see that it adapts to my needs.

picadasplatter&desserts
アメリカ合衆国
アプリの使用期間:5ヶ月
Zapietが返信しました 2022年3月7日

Hi Marian,

It was a pleasure chatting with you and setting your app up!

I'm glad to hear that our app suits your needs.

Please do not hesitate to reach out should you need anything else.

Thank you for the kind words,

Klaudia

2020年4月10日

This is the best app in the appstore for local delivery!
Not just the app itself - the customer support is outstanding!
They helped us so quick and gave us the solution we needed - even in small details to make the customer experience nearly peferect.

Go on with that guys!

Speisi
ドイツ
アプリの使用期間:5ヶ月
2019年7月1日

The app is absolutely a life saver! I tried some of the other apps and they just did not preform correctly. This is easy to setup and the only thing better than the app itself is the customer service! do not hesitate to use this! Special thanks to Ismail for going above and beyond.

KrispKeto
アメリカ合衆国
アプリの使用期間:5ヶ月
2021年2月25日

The Support is crazy fast! Outstanding! Thanks to Sandy!!
Logged in and solved my issue within 5 minutes.

Lotta&Emil
ドイツ
アプリの使用期間:5ヶ月
Zapietが返信しました 2021年3月2日

Hello there,

It was great talking to you on our online chat.

Don't hesitate to reach back if there is anything else I can help you with.

Wishing you a great day!

Sandy

2015年9月8日

Wonderful app. Wonderful customer service.

Mahaffey Farms
アメリカ合衆国
アプリの使用期間:5ヶ月
編集日:2019年6月6日

We're a 25-year-old brick and mortar pet retail business. Our entry into e-commerce has been in the works several months and just this week we launched with a big digital marketing campaign to over 80k people letting them know about our store pickup service. We were down to the wire to meet the deadline - a number of factors in play here. Our developer found an error in the method in which Zapiet was calculating taxes for our customers. He escalated the issue quickly until it somehow caught the attention of head honcho Andrew Cargill (President I think). Thanks to Andrew's responsiveness in resolving the issue we were able to keep moving on schedule and meet our launch date objectives. So far Zapiet is performing well for us and I'm confident that if we have any issues whatsoever the team there will go above and beyond to make sure we stay up and running smoothly! I look forward to growing with Zapiet behind the scenes, taking our customers where they need to go.... from store pickup, to delivery and more! Cheers to a bright future! Great job Zapiet and esp Andrew!

Pet Depot
アメリカ合衆国
アプリの使用期間:5ヶ月
2021年12月14日

I think this app is really going to allow me to do all of the things I've been hoping to do (with the added Delivery by Distance app)!

Floralore
アメリカ合衆国
アプリの使用期間:5ヶ月
Zapietが返信しました 2021年12月21日

Hi there,

We really hope so! Thanks for giving our apps a try, and we're here should you need any help with either :)

Best wishes,
Bogi