Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,551)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年5月22日

Excelente APP, la recomiendo

Santa Vera Pastelería
コロンビア
アプリの使用期間:23日
Zapietが返信しました 2024年5月24日

Hola Jenny,

¡Gracias por tomarse el tiempo para dejar una reseña!

Fue un placer ayudarte con nuestras funciones de Texto, Diseño y tiempo de preparación específico para cada producto en nuestra aplicación Zapiet - Recogida + Entrega.

Si tienes alguna pregunta o necesitas ayuda, nos puedes enviar un mensaje.

Un cordial saludo,
Jessica

2024年4月21日

Pavlo was so helpful. He was prompt in his responses and really helped me see what I needed to resolve my issues. Highly recommend.

Prosper Pantry
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2024年4月23日

Hello Matthew,

It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated.

You should know that you are always welcome to reach us for any assistance you may need with our apps.

Warm regards,
Pavlo

2024年5月14日

We couldn't be more delighted with the wealth of features offered by this app! As a multi-location brand, finding an app that meets all our needs can be challenging, but this one truly stands out as fantastic. From its intuitive interface to its seamless functionality, it's clear that a lot of thought and effort went into its development.

One aspect that truly sets this app apart is the outstanding support provided by Stephane. Their dedication to ensuring our satisfaction is evident in every interaction. Whenever we've had questions or needed assistance, Stephane has been there with prompt and effective solutions, earning a well-deserved five-star rating in our book.

Pike Nursery
アメリカ合衆国
アプリの使用期間:2ヶ月
Zapietが返信しました 2024年5月22日

I wanted to thank you for your thoughtful review. It truly made my day to hear about your positive experience with our app and and that I've been able to assist you effectively.

Please know that I'm here whenever you need assistance or have any further questions. Your success is our priority, and I'm committed to ensuring that your experience with our solutions remains seamless and productive.

-Steph

2024年5月8日

I would give them 10 stars if possible!
Jayne help me brilliantly and made our checkout look so professional!

We are working with 2x markets (Ireland and the Netherlands) and Jayne and (her colleagues) all customs request possible and effortless.

Brilliant customer service!

Rob

VanVelze's Chocolates Ltd
アイルランド
アプリの使用期間:4ヶ月
Zapietが返信しました 2024年5月10日

Hi Rob,

Thank you for your kind words. So glad we were able to assist you and get the Dutch side of your store set up.

Thanks to Ismail for help where needed. We're a team at Zapiet - Pickup + Delivery & always happy to help our merchants.

You know where we are if you need us in the future!

Jayne

編集日:2024年4月30日

Found a few issues with the app but Herman the support agent was super good

Getfish Australia
オーストラリア
アプリの使用期間:10ヶ月
Zapietが返信しました 2024年4月28日

Hi Boris,

Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon investigating your concern, we discovered a conflict with another app you are using called UpCart that prevents the widget from loading.

We've already reached out to you this morning to let you know about this UpCart conflict and have requested your assistance in resolving it.

Rest assured, resolving this matter is our top priority, and we're committed to working diligently until a solution is found. We greatly appreciate your patience and understanding as we navigate through this process.

Please don't hesitate to reach out to us directly, we're here to assist you every step of the way.

Warm regards,
Ismail

2024年4月22日

Jeanette und das gesamte Team ist unglaublich hilfsbereit und helfen einen immer und überall. Selbst wenn mal etwas komplizierter ist, suchen sie nach einer individuellen Lösung und haben so unseren Onlineshop auf ein neues Niveau gehoben!
Danke!

Mosshammer
オーストリア
アプリの使用期間:11ヶ月
Zapietが返信しました 2024年4月24日

Hallo Josef, vielen Dank für diese wunderbare Bewertung!
Ihre freundlichen Worte motivieren uns, weiterhin hervorragenden Service und Support zu bieten. Wir danken Ihnen für Ihr Vertrauen und freuen uns darauf, Sie auch in Zukunft betreuen zu dürfen. Es ist uns immer eine Freude, Ihnen zu helfen! ✨

- J Barjum

2024年4月9日

Very helpful with setting a time for pick up & delivery as options

Cheesy Eddie's
アメリカ合衆国
アプリの使用期間:約4年
Zapietが返信しました 2024年4月12日

Hi,

And thank you for the awesome review!

I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints.

Rest assured that if anything comes up, we'll be there for you.

Steph

2024年5月1日

great customer service!

Garden District Designs
アメリカ合衆国
アプリの使用期間:3ヶ月
Zapietが返信しました 2024年5月5日

Thank you very much for taking the time to leave a review!

It was a pleasure helping you with our Zapiet - Pickup + Delivery.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

2024年6月4日

The app is very clear! Pavlo solved some issues i had and was very helpful.

Chim&churri
ブラジル
アプリの使用期間:約15時間
Zapietが返信しました 2024年6月9日

Hi Belen,

I appreciate you have highly rated our app and my assistance!

It was a pleasure communicating with you, and you should know that you're always welcome to reach us for any help you need with the app.

Warm regards,
Pavlo

2024年4月5日

Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.

Bone a Patreat
アメリカ合衆国
アプリの使用期間:5年弱
Zapietが返信しました 2024年4月8日

Hi April,

Thank you very much for taking the time to leave a review!

It was my pleasure helping and getting your pickup & local delivery set up within our Zapiet - Pickup + Delivery app so the correct rate appears at checkout for your customer's!

If you have any questions or need any assistance, please do let us know.

All the best,
Jessica