Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,610)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2019年3月30日

Customer service is fantastic, beyond all expectations. Instantaneous comprehensive support.
Also, the functionality is top-notch, back-end UI is clean and beautiful.
Recommended.

MONFLEUR
アメリカ合衆国
アプリの使用期間:約1ヶ月
編集日:2021年3月13日

I was stressing out as it was Saturday night 7pm and we had just popped out a newsletter! Flora assisted with quickly fixing some urgent issues with products not showing I had via the chat feature! Incredible service and so fast and efficient! Thank you for fixing my problem so quickly! We can now get back to doing what it does best - delivering cake! Jess - Business Owner

Mary Eats Cake
オーストラリア
アプリの使用期間:約1ヶ月
Zapietが返信しました 2021年3月13日

Hi Jess,

I'm glad I could get the issue resolved for you.

Please don't hesitate to reach out if you ever need anything

Have a great day!

Flora

2020年4月17日

Although with COVID, they were experiencing issues as with every other internet based company, once things calmed down they have been completely hands on and have helped me in prompt time, with every response! Even when I don't respond in a timely manner, I get an follow up email:) Love this app!!

The Difference Baker
アメリカ合衆国
アプリの使用期間:約1ヶ月
編集日:2018年11月4日

SP+D is working awesome for me. Whenever an issue was encountered a developer from Zapiet responded as soon as they could given the time difference from CA to Europe. And went into our site and fixed the issue ASAP. We have store pickup, local delivery, and nationwide shipping working flawlessly. Local delivery is feeding info to Deliv just fine. And this app works great with Zapier. When an order is placed, no matter the fulfillment type, SP+D sends all required data to our orders spreadsheet and Slack channel via Zapier. Yes it takes times and patience and know-how to make all this happen, but once it's done it all works like a Swiss watch. I highly recommend this app! A+

Three Babes Bakeshop
アメリカ合衆国
アプリの使用期間:約1ヶ月
Zapietが返信しました 2024年8月30日

Thank you so much for your review, Lenore! We're thrilled Zapiet - Pickup + Delivery is working so well for you. Your recommendation means a lot to us! If there’s anything else we can assist you with, please let us know. We’d be delighted to help. ✨

Have a wonderful day!

-J Barjum

2023年8月4日

Excellent customer Support. They provided instant solutions for my issues.

Cham Bakery
アメリカ合衆国
アプリの使用期間:約1ヶ月
Zapietが返信しました 2023年8月8日

Hi there,

Thank you so much for leaving a review for our Zapiet - Pickup + Delivery app

So glad that we were able to help to fix your issues quickly.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

2016年6月24日

Just installed the app and I have to say the customer service is absolutely SUPERB. So far it's working just as promised, and I'm really looking forward to how much easier this app is going to make my work life :)

Sgbarkery
シンガポール
アプリの使用期間:約1ヶ月
編集日:2020年7月20日

Great and fast support !!! They help me fix the problem right away. I would suggest using the app for the best customer service.

Santosh
イギリス
アプリの使用期間:約1ヶ月
編集日:2021年11月17日

UPDATE: We have been using the app now for just over a month, and it is really great. And their support continues to be fantastic! Our store is really complicated, offering local delivery only to a certain zip code, and only one to two days each week, with cutoff days and times to order. SO configuring has been complicated. But they have walked me through it and I am very pleased. Very responsive and able to help me quickly with online chats and, if needed, follow up emails. HIGHLY RECOMMEND! Haven't used the app YET, as we are launching delivery in a couple of days... but the customer support is PHENOMENAL!!! Flora & Ronan were very patient and answered all of my questions and solved all of my issues.

505 Spirits
アメリカ合衆国
アプリの使用期間:約1ヶ月
Zapietが返信しました 2021年10月10日

Hello there,

I am very happy that we have been able to find how to configure our app to match your needs. We'll be near if there is anything else we can help you with.

Wishing you the best,

Sandy

2022年5月24日

This app is exactly what we have needed for a very long...wish we would have found them last year, before we spent thousands on a Shopify Expert.

Dana Shortt Gourmet and Gifts
カナダ
アプリの使用期間:約1ヶ月
Zapietが返信しました 2022年5月26日

Hi Sarah,

Thank you so much for the lovely reviews!

It really was a pleasure working with you to get Store Pickup + Delivery and Delivery Rates by Distance working together for your store.

You have worked incredibly hard to make sure the change over was flawless, I hope you can sit back a bit now and let that pay off now!

We are for should you need anything else,

Wishing you all the best,

Kitty

2016年10月26日

A fantastic app for anyone who would like to deliver their goods on their own! I was able to customize my delivery schedule to my convenience and to that of my customers. The integration was easy and smooth!
The support of the zapiet team- Sam and the others there- are phenomenal. They are quick, takes the pain to help you understand exactly how things work and help you out at any point throughout.
A fantastic team and a great product. I highly recommend this to anyone who would like to give the option of store pickups and local deliveries on their own, to their customers.
Cheers,

The Petrichor Store
インド
アプリの使用期間:約1ヶ月