Zapiet ‑ Pickup + Delivery

Hi Tori,

It was so lovely to speak to you too, and I am so happy we were able to get everything working in your store! Thank you so much for your wonderful review - it made my day. (:

I hope you have a wonderful day!
Kristine

Hi,

Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.

Best wishes,

Zapiet team

Thank you so much for leaving us a 5-star review!

We truly appreciate your kind words and are thrilled to know you had a great experience. Your feedback means a lot to us, and we look forward to serving you again soon!

Hi there,

Thank you so much for such a glowing 5-star review! ✨ My heart is bursting with happiness with such kind words. 💞

I greatly appreciate you! You're just too awesome! ✨

Take care & stay safe! 😃

Warm regards,
Kristine

Thank you Saulo for your lovely words and for taking the time to leave a review!

It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

Hey there,

Thanks a bunch for the kind words and taking the time to leave a review! I’m glad we were able to answer all your questions regarding our widget!

If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!

Cheers,
Kristine

Hi Michael,

Thank you so very much for you lovely review and kind words!

It's always a pleasure chatting with you and trying to help you with your complex fulfillment rules within our Zapiet - Pickup + Delivery app.

I'm looking forward to your next challenge (:

Cheers,

Jessica

Thank you for sharing your feedback with us. We're truly sorry to hear about your recent experience and any frustration it may have caused.

To clarify, the issue you're encountering is due to the way Shopify's checkout process handles rates when using subscription apps alongside our Zapiet - Pickup + Delivery rates. Unfortunately, Shopify's system tends to load the cheapest rate available, which can cause conflicts with the specific method selected in our widget.

The upgrade to Shopify's Carrier Service API is necessary to resolve this issue, and we understand this can be an inconvenience. However, please know that we do not receive any financial benefit from you upgrading to use this API. Our goal is to ensure that our app functions smoothly and provides the best possible service for your business.

Regarding the response time from our help team, we replied to your message in under 10 minutes (6 minutes to be exact). We strive to provide quick and efficient support, something that many support teams often cannot achieve.

We'd like to assist you further and explore potential solutions to your concerns. Please reach out to our support team again, and we'll do our best to address your issues promptly.

Best regards,
Ismail

Thank you so much for the lovely review! 😊 I'm really glad I could help you troubleshoot the issue and get Zapiet set up for your store. It's great to hear that it's now working perfectly to offer Pickup for your specific products! If you ever have more questions or need further assistance, don't hesitate to reach out—we're always happy to help!

-Jeanette

Hi Sandra, thank you for the kind words! 😊

I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.

We're always here to support you with anything you need!

Cheers,
Klaudia