レビュー (1,699)

総合評価
4.8
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2023年3月29日

This was the worst app experience I've ever had. I asked the support team about if the app will accommodate my issue before completing installation. My issue was related to multiple shopify locations. I wanted to allow customers to purchase online and pick up at whichever location they preferred regardless of where the inventory was located and to eliminate the double charge for shipping from ...

Valia Honolulu
アメリカ合衆国
アプリの使用期間:4ヶ月
Zapietが返信しました 2023年3月30日

Hi there,

Thank you so much for taking the time to provide feedback on the App Store! We really appreciate your honest opinion as it helps us to improve our product for our ...

2020年11月21日

This is our first year using OnFleet w/ Zapiet integration for our NYC Christmas Tree Delivery service - total game changer! The teams have been very helpful customizing the platforms to work together in a way that meets our needs. Highly recommend!

Tyler's Trees
アメリカ合衆国
アプリの使用期間:4ヶ月
Zapietが返信しました 2020年11月24日

Hey guys,

Thank you so much for leaving a positive review.

I am delighted to hear that our app was a game changer for your business.
I look forward to working with you in the ...

2020年8月7日

I'm getting to l used to all the functionality of the app but the best part of it is the amazing customer support. Jayne is amazing and gets the job done.

Pepperstop
カナダ
アプリの使用期間:4ヶ月
2024年2月15日

I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option.

Now I'm extremely happy to have made that decision. There was a small issue with an email notification that I wasn't getting on my tests, so I contacted Zapiet support and not only did they help me fix the issue, but they also helped with other set-ups that I had ...

La Tarta de Quesos
メキシコ
アプリの使用期間:5日
Zapietが返信しました 2024年2月19日

Hi Fernando,

Thank you for taking the time to leave such a lovely review and for choosing our Zapiet - Pickup + Delivery app!

It was my pleasure assisting you with the ...

2020年12月28日

We've had some issues with the app integrating with our template but I it is the best one i've used thus far for pickup and delivery. I'd give 5 STARS to customer service (particularly Stephanie) who respond quickly and do their best to help even when issues haven't been 100% the apps fault.

Roadside Blooms
アメリカ合衆国
アプリの使用期間:4ヶ月
Zapietが返信しました 2020年12月29日

Hi there,

It truly was my pleasure to assist you :)

Our team is always happy when we can make a positive impact for our merchants! Happy Holidays!

Steph

2020年4月23日

Unfortunally this app is very unstable. Three times in 3 weeks their app has been down, which made it impossible for customer to buy anything on our webpage... There is also no 24h Support, so when the app is down, you can just wait and hope. Sorry, you lost me as customer

Lani Online Shop
ドイツ
アプリの使用期間:4ヶ月
Zapietが返信しました 2020年4月23日

Hi Lani,

It's Andy here the Founder of Zapiet. I just wanted to express my sincerest apologies for the issues you have faced recently whilst using the app. Our infrastructure ...

2019年1月23日

Very bad customer services still waiting for a respond and nothing. I dont know why they don't answer in the chat

Go Get It Fit
アメリカ合衆国
アプリの使用期間:4ヶ月
編集日:2018年10月25日

Fantastic app. Staff is very nice and helps you little changes for your preference. Very good for local delivery..

FitBitesLLC
アメリカ合衆国
アプリの使用期間:4日
2021年6月25日

Great customer service. Klaudia took over and helped me solved an issue that is not relating to their app. I appreciate her a lot

Bon Beignet
アメリカ合衆国
アプリの使用期間:4日
Zapietが返信しました 2021年6月25日

Hi Ken,

Thanks for the lovely review! I'm glad that I was able to help you out with your issue. We're here if you need anything else!

Cheers,

Klaudia

2024年1月17日

Overpriced, their app doesn't work, and it takes days to hear back from anyone when using their "live chat"

Hazel Sky Online
アメリカ合衆国
アプリの使用期間:4ヶ月
Zapietが返信しました 2024年1月19日

Hello Brandon,

Thank you for taking the time to share your feedback, and I'm genuinely sorry to learn that your experience with our app did not meet your expectations. I ...