Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,604)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年3月15日

I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues.

It's a rare thing.

Baltzersen's
イギリス
アプリの使用期間:約5年
Zapietが返信しました 2024年3月20日

Hello Paul,

Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority.

We truly appreciate your continued support and trust in our app!
If you have any questions along the way please let us know!

Best!
Diego

編集日:2024年6月12日

I had some issues with the store pick up setting. However, Diego was a great help and helped to solve this problem.

Chou Chou Patisserie
スイス
アプリの使用期間:8日
Zapietが返信しました 2024年6月14日

Hello Lara,

Thanks for leaving us this amazing review!

It was my pleasure to assist you with our Zapiet - Pickup + Delivery app if you ever have any other questions or require assistance do not hesitate to reach out back to us!

Best!

Diego

2024年4月29日

Excellent app and especially excellent customer service! Thank you Jessica!

Jardins sur Pérolles
スイス
アプリの使用期間:3年以上
Zapietが返信しました 2024年5月1日

Thank you for taking the time to leave a review, it's much appreciated!

It was so lovely chatting with you and making sure that our Zapiet - Pickup + Delivery app is up-to-date and generating the correct rates for all 3 methods at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

2024年3月13日

Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.

MFP
シンガポール
アプリの使用期間:4年弱
Zapietが返信しました 2024年3月14日

Hi,

It was a pleasure to help you sort out the correct settings for your requirements.

It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years.

If you ever need anything else you know where we are!

Kind regards

Jayne

2024年4月11日

Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team.

Would definitely recommend to anyone!

King Street Meat Co
オーストラリア
アプリの使用期間:8ヶ月
Zapietが返信しました 2024年4月13日

Thank you so much for your glowing review! Your recommendation means a lot to us!

We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved.

If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help!

- Klaudia

編集日:2024年4月8日

Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.

Tinker Coffee Wholesale
アメリカ合衆国
アプリの使用期間:10ヶ月
Zapietが返信しました 2024年4月1日

Thank you very much Jeff for taking the time to leave a review!

Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

2024年5月1日

Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!

Antoinettes Sweets
アメリカ合衆国
アプリの使用期間:約2ヶ月
Zapietが返信しました 2024年5月5日

Thank you John for the lovely review, it's very much appreciated!

I'm so glad that we were able to get everything up and ready with our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do not hesitate to reach out.

Warm regards,
Jessica

2024年3月7日

The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more

Barnegat Oyster Collective
アメリカ合衆国
アプリの使用期間:約2年
Zapietが返信しました 2024年3月10日

Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

2024年3月6日

Jessica helped us to solve a problem that was actually with shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!

Jerome Florists Inc
アメリカ合衆国
アプリの使用期間:12ヶ月
Zapietが返信しました 2024年3月8日

Thank you Peter for taking the time to leave a review

It was my pleasure helping you and getting your checkout cleaned up with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

2024年1月23日

Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.

Thank for having such a great team and (I assume) culture.

LAYER
アメリカ合衆国
アプリの使用期間:3年弱
Zapietが返信しました 2024年1月25日

Hi Anthony,

Thank you so much for your incredibly kind words

It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.

If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica