レビュー (1,461)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2023年10月5日

Every time ive had to contacted zapiet live chat, they have always been so helpful and have done everything i have asked for. I highly recommend using zapiet if you have delivery dates and cut offs as well as multiple shipping locations.

FoodFitz
オーストラリア
アプリの使用期間:8ヶ月
Zapietが返信しました 2023年10月9日

Hi,

Thank you for your glowing review of our support! I'm glad my teammate Clemency was able to help you recently :)
It's wonderful to read your recommendation of our delivery dates and cut off time features. Wishing you continued success with your business!

Bogi
Assistant Support Manager

2023年8月9日

Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.

Emma and Tom's
オーストラリア
アプリの使用期間:3年弱
Zapietが返信しました 2023年8月15日

Hi Emma,

We appreciate your feedback and grit in working through the setup like a trooper!
Wish you all the best with the store, and please don't hesitate to reach out if you need anything!

All our best to you!

2023年11月17日

Amazing customer service. I can't ask for anything better than this

Bathhouse Trading Company
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2023年11月20日

Hi Keegan,

Thank you for leaving your view, it's very much appreciated

It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica

2023年8月31日

They have always been able to resolve our tech issues with ease and clarity. A great option for pickup and delivery management

Kootenay Co-op
カナダ
アプリの使用期間:3年以上
Zapietが返信しました 2023年9月5日

Hi Rachel,

Thank you very much for leaving a review

It was lovely chatting with you and getting your rates up and working with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send us a message.

Cheers,
Jessica

編集日:2024年1月25日

Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!

Sugar in Bloom Cupcakes
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2023年8月9日

Hey Mel,

I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.

If you ever need more help, don't hesitate to reach out to our team.

We're always here for you.

Best wishes!
Diego

2023年11月9日

This is the 4th pickup and delivery app I have gone through, and it's so worth the money. It just works. No issues, no problems, easy set up. Every other app had so many limitations or additional add-ons required. Zapiet does everything I need it to. Support is 1st class also and will go above and beyond to help you make your store right. 5 stars for Kitty.

Chris's Ice Cream
カナダ
アプリの使用期間:9日
Zapietが返信しました 2023年11月20日

Hi there,

Thanks so much for the awesome review!
I'm delighted our app does everything you need and that you continue to use it. It was my pleasure assisting you today!

I'm here should you need anything else.

Have a great day,
Kitty

2023年10月12日

My issue was solved in a timely manner. Support was knowledgeable and quick to find solution.

Bison Ridge Farms
カナダ
アプリの使用期間:2年以上
Zapietが返信しました 2023年10月16日

Hi Becky,

Thank you for leaving a review, it's very much appreciated

It was my pleasure helping you set up your products in our Zapiet - Pickup + Delivery app so that the correct rate appears at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2023年10月31日

Very swift support and help, which was really appreciated.

Very impressed with the expertise, knowledge and fast responses.

Martin Berrill Sports
イギリス
アプリの使用期間:2年以上
Zapietが返信しました 2023年11月2日

Hi Paul,

Thank you for the kind review for our app Zapiet - Pickup + Delivery.

It was pleasure to help you with your messages & notifications as required.
Please reach out if you need anything in the future a member of our team will always be happy to help.

Jayne

2023年11月23日

costly but does the basics and great customer support

Loaded Gun Kitchen
シンガポール
アプリの使用期間:2年以上
Zapietが返信しました 2023年11月26日

Hi there and thank you for taking the time to leave us this lovely review

It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well!

-Steph

2023年10月7日

Betty, Ronan and Stephane are so kind and dedicated to helping with errors of all kinds. I am delighted that Zapiet has such a dedicated support team.

Executive Toys Inc.
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2023年10月16日

Hi Sean!

Thank you so much for your kind words! 😊 We're thrilled to hear that we were able to assist you effectively. If you ever need further assistance, please don't hesitate to reach out. We are here to make your experience with Zapiet as smooth as possible!🚀

💫 Warm regards,
Betty, Ronan & Stephane