Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,609)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年11月7日

The support was good, and although they do not support Japanese, they were kind enough to help us. Thank you very much.

お菓子処 菜菓亭
日本
アプリの使用期間:約3年
Zapietが返信しました 2024年11月10日

Hi 株式会社いえい,

Thank you so much for taking the time to leave a review—we truly appreciate it!

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app, updating you to the latest version and rates to ensure everything runs smoothly. We're also glad our team could assist with your translations, and we appreciate your understanding regarding our current language support.
Hopefully, in the future, we’ll be able to support the Japanese language as well!

Please don’t hesitate to reach out if you need any assistance; we’ll be happy to help!

Thank you again for your kind words!

Warmest regards,

Krystabel

2024年11月3日

pavlo hat eine sehr schnelle und professionelle lösung für mein versandproblem gefunden. grundsätzlich reagiert der support sehr schnell und hat bis jetzt immer alle fragen ausreichend beantwortet und die probleme gelöst. sehr professionell!

CupCakes Wien
オーストリア
アプリの使用期間:約3年
Zapietが返信しました 2024年11月5日

Hallo Renate,

vielen Dank für Dein nettes Feedback! 😊 Es freut mich sehr, dass Du unseren Support positiv bewertest—wir gehen in die richtige Richtung. Deine Zufriedenheit ist unsere oberste Priorität, und wir stehen jederzeit gerne zur Verfügung!

Mit freundlichem Gruß
Pavlo

2024年10月11日

Betty was very quick to assist on my inquiry and the matter was resolved promptly within the day. Appreciate the help!

Fassler Gourmet
シンガポール
アプリの使用期間:約4年
Zapietが返信しました 2024年10月14日

Hi there! Thank you for taking the time to write such a wonderful review for us. It was my pleasure helping you with Zapiet - Pickup + Delivery app. Please don't hesitate to reach out to us whenever you need a helping hand.

Best regards,
Betty

2024年10月6日

Betty was fast and furious when it came to troubleshooting our errors on Shopify, 10/10 would recommend

TSG2U
オーストラリア
アプリの使用期間:4年弱
Zapietが返信しました 2024年10月8日

Hi there!

Thank you for a wonderful review. I am so glad that I was able to assist you with our Zapiet - Pickup + Delivery app. Please know that you are always welcome to reach out to us anytime for any further assistance.

Have a great day!

Best regards
Betty

2024年9月19日

Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive!

The Meat House Market
アメリカ合衆国
アプリの使用期間:6年以上
Zapietが返信しました 2024年9月22日

Hi Scott,

Thanks a lot for the awesome review!

I'm glad I was able to help with your rates while working with you on upgrading your setup. If anything ever comes up, we'll be there for you and happy to help

-Steph

2024年11月21日

I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!

Black Orchid Flowers
アメリカ合衆国
アプリの使用期間:1年以上
2024年11月20日

Great support

LINS-Antwerp
ベルギー
アプリの使用期間:1年以上
2024年9月23日

We've been using this app for a few years now, very good capabilities that suits our needs. Great and very quick customer service from Sandy and all the support team!

HG Walter
イギリス
アプリの使用期間:4年以上
Zapietが返信しました 2024年9月26日

Hello Georgia,

Thank you for taking the time to write us this lovely review about our Zapiet - Pickup + Delivery app!

We'll be there if you need any help.

All the best,
Sandy

2024年11月7日

Works great, support is hit and miss but the last tech that helped me was able to ID the problem and I got it fixed easily. Works way better than native shopify delivery, would recommend to anyone.

VISTA MATERIALS
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2024年11月10日

Hi,

Thank you for your sincere feedback! We’re glad to hear you find the app an improvement for your store :)

You’re welcome to contact us any time for any assistance, we will do our best to help you!

Warm regards,
Pavlo

2024年9月13日

Great support. Shopify changes so many things without telling anyone, and Zapiet is always ready to help adjust to those changes. Angelo, Kristine, Herman and Jeanette have all helped keep my store going strong.

Hawaii Doggie Bakery
アメリカ合衆国
アプリの使用期間:6年以上
Zapietが返信しました 2024年9月18日

Hey Chris!

Thanks a ton for the awesome shoutout! We totally get how tricky it can be with all the Shopify changes, and we’re always here to help you roll with the punches. We're so glad to hear we’ve made a difference for you!

We really appreciate you being such a great team player and keeping an eye on those orders so we can sort everything out quickly! Wishing you and Hawaii Doggie Bakery all the best! Let us know if you need anything else.

Cheers,
Angelo, Kristine, Herman and Jeanette