Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,651)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年12月10日

Manuel was very efficient in getting my store up and running again! Zapiet customer service in general is always very helpful.

Calma Floral
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2024年12月15日

Thank you for the lovely feedback!

I'm so happy I was able to get your store up and running efficiently. Our team always strives to provide helpful and reliable support for pickup and delivery, and it’s great to hear we’ve hit the mark.

We’re here whenever you need us! 🚀😊

-Manuel

2024年10月31日

This app and it's team is awesome! I received the best technical support I ever received by Jessica from their support team! Thanks a lot! I can recommend it 100%!

Remchinger Hof
ドイツ
アプリの使用期間:4年以上
Zapietが返信しました 2024年11月3日

Thank you very much Salvatore for taking the time to leave such a lovely review!

It was so nice chatting with you and getting your store all up-to-date with our Zapiet - Pickup + Delivery app!

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

2024年10月22日

I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.

Victor Churchill
オーストラリア
アプリの使用期間:約4年
Zapietが返信しました 2024年10月24日

Hi Jay,

Thank you so much for taking the time to share such an amazing and thoughtful review!

It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected!

Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help.

Best regards,

Krystabel

2024年11月27日

Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.

Goodies Jamaican Patties
オーストラリア
アプリの使用期間:約3年
Zapietが返信しました 2024年11月29日

Hi Sandra, thank you for the kind words! 😊

I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.

We're always here to support you with anything you need!

Cheers,
Klaudia

2024年11月7日

The support was good, and although they do not support Japanese, they were kind enough to help us. Thank you very much.

お菓子処 菜菓亭
日本
アプリの使用期間:約3年
Zapietが返信しました 2024年11月10日

Hi 株式会社いえい,

Thank you so much for taking the time to leave a review—we truly appreciate it!

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app, updating you to the latest version and rates to ensure everything runs smoothly. We're also glad our team could assist with your translations, and we appreciate your understanding regarding our current language support.
Hopefully, in the future, we’ll be able to support the Japanese language as well!

Please don’t hesitate to reach out if you need any assistance; we’ll be happy to help!

Thank you again for your kind words!

Warmest regards,

Krystabel

2024年12月16日

Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.

Kele
シンガポール
アプリの使用期間:3ヶ月
Zapietが返信しました 2024年12月18日

Thank you so much for your amazing review! 🌟

We're thrilled to hear that our team could help resolve the issue with the third-party app and get everything back on track for you. Reprocessing your orders and ensuring the correct pickup, delivery, and shipping tags were applied was our pleasure.

Your kind words mean the world to us, and we're so happy to know you're enjoying the quality of our service.

If you ever need anything else, we're just a message away!

-Klaudia

2024年10月30日

Excellent service

Helped me get back up running in no time

Thank you.

Reg the Veg
イギリス
アプリの使用期間:4年以上
2024年12月9日

They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise

ABoR REALTOR® Store
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2024年12月11日

Thank you Saulo for your lovely words and for taking the time to leave a review!

It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2024年11月13日

Sandy was so incredibly helpful! Not only did she help me solve the problem I was having, she voluntarily identified other ways to make the checkout process clearer and less confusing to our customers! I couldn't be happier!

Harmony Harvest Farm
アメリカ合衆国
アプリの使用期間:10ヶ月
Zapietが返信しました 2024年11月19日

Hello Jessica,

Thank you so much for this lovely comment ! It was my pleasure
Do not hesitate to write us back, if we can help you with anything else.

All the best,

Sandy

編集日:2024年12月16日

very helpful, solved my problem! happy day! thank you so much and Merry Christmas

SeaSweet Patisserie
オーストラリア
アプリの使用期間:4年以上
Zapietが返信しました 2024年12月8日

Reply updated 18 Dec 2024:

Hi Elias,

Thank you so much for taking the time to write such a wonderful review

It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher!

Wishing you a lovely holiday season,

-Steph

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Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you!

-Anggy