Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,609)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2023年9月29日

Amazing support and very flexible app to accomplish complex tasks with our physical store.

Sweet Lou's Cookies
カナダ
アプリの使用期間:4年以上
Zapietが返信しました 2023年10月1日

Hi Lou,

Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks.

Cheers,
Klaudia

2018年10月8日

I had a problem with some settings over the weekend. I messaged tech support and received immediate help from Sam and the issue was resolved! Thanks. We love the app.

NLaws@Home
アメリカ合衆国
アプリの使用期間:4年以上
編集日:2024年5月20日

Stephane, offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app.
He gave me the best customer service, ever! I really needed help and he provided it. Thank you Stephane.

Sonia

SpaJuiceBar
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2024年5月24日

Hi Sonia,

Thank you so much for the awesome review!

We're always happy to help and go the extra mile to meet and exceed our merchants' expectations. If you need any help, we'll be here for you.

-Steph

2020年1月16日

The app is great and the customer support is absolutely amazing. We were using another Local Delivery app that now seems so rudimentary after using Zapiet Store Pickup + Delivery. Ismail is fantastic. Incredibly knowledgable, fast to respond, very helpful, and super easy to work with. Plus, the Knowledgebase provided is awesome and easy to use.

The Home Bakery
アメリカ合衆国
アプリの使用期間:4年以上
2022年10月7日

This app is super useful for us, especially with all of our delivery zones. Great support as well when needed!

Commisso's Fresh Foods
カナダ
アプリの使用期間:4年以上
Zapietが返信しました 2022年10月8日

Hi Greg,

It was great chatting with you today and getting all of your settings "fixed up" for your store with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.

If you have any questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

編集日:2020年1月29日

A lot of excellent features and high customization packed into one neat little app. Fabulous support available too if you do encounter any problems.

liquordeliverysk.ca
カナダ
アプリの使用期間:4年以上
編集日:2020年4月29日

The first agent that assisted was delayed in helping. When I deleted the app out of frustration for paying for something I couldn't use, due to it not even being looked at for 7 days after having access to my store.. the SAME day Robert Fhu replied to my email, got in there, and within hours my problem with coding was solved. Even on a new theme I was in the middle of making because I was revamping my store to accommodate not having the app. I am super impressed with him, and am now a continued customer after 3 years, and hopefully many more to come!!

The Rolling Pin Cookies
アメリカ合衆国
アプリの使用期間:4年以上
編集日:2023年8月16日

This app has gotten better and better, and support has really been amazing. We had some issues starting out, but now I can't imagine what we'd do without this app!

Mike's Bikes
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2020年10月24日

Hi Dylan,

Thank you for your review and kind words about our Zapiet - Pickup + Delivery app and our support team

Please do not hesitate to reach back out if you have any questions or need any assistance.

Kind regards,
Jessica

As mentioned in my private reply to you, i've got a couple of options that can resolve your issues and would love your feedback on them.

I look forward to continuing to work with you and seeing this review turned around :)

Kindest,

Andy Cargill
Founder of Zapiet

編集日:2024年9月27日

Really good service, always there to help when you have a question and are quick to fix things or help. The app itself is brilliant, really flexible and covers all delivery options.

Colchester Oyster Fishery
イギリス
アプリの使用期間:4年以上
Zapietが返信しました 2023年11月3日


Hi Katie,

Thank you very much for taking the time to leave a review!

It was really nice chatting with you and getting your store switched over to our Rates Function for our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do not hesitate to send a message.

Cheers,
Jessica

編集日:2024年3月7日

For two years, Zapiet has powered my Shopify store's delivery options flawlessly. Their customer service is top-notch—swift and efficient. Plus, Jessica's support has been invaluable for streamlining operations. Highly recommended for both functionality and service!

Balloon Expert
カナダ
アプリの使用期間:4年以上
Zapietが返信しました 2021年12月21日

Hi there,

Thanks so much for sticking with us along the way & for your recommendation!

Best wishes,

Bogi