Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,609)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2020年6月24日

The app is easy to use and navigate, and the team is very responsive and helpful! It's exactly what we needed for customers to select pickup dates/times for products ordered from our restaurant.

Grounded Kitchen, Coffee & Bar
カナダ
アプリの使用期間:約4年
編集日:2024年5月1日

Really great technical support! Thank you to Sandy for helping us fix our issues, and quickly. Definitely worth the use alone.

Keystone Sutler
アメリカ合衆国
アプリの使用期間:約4年
Zapietが返信しました 2024年5月5日

Hello Ben,

I sincerely appreciate you taking the time to write us a review! I am happy to have helped you update to the latest version of our Zapiet - Pickup + Delivery app. Now, you can fully utilize its potential. Thank you for choosing our app!

All the best,

Sandy

2020年3月28日

It have been a very friendly experience for our customers. We would also like to thank Andy and Stephane for the super fast response and support.

Kichesippi Beer Co.
カナダ
アプリの使用期間:約4年
編集日:2019年4月22日

We are using this App to suit our complicated delivery/pick up based business. We were experiencing some glitches in the set up period and got in touch with the developers about those glitches. The App is easy to set up and use. We received their response straightaway with a solution. The team also followed up on us to find out if the solution worked and if we were happy. We have experienced nothing but really good customer service and willingness to help to find solutions. Good follow up too! Happy customer here! Thanks

Food Connect
オーストラリア
アプリの使用期間:約4年
2021年12月1日

Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.

Flower Bar
アメリカ合衆国
アプリの使用期間:約4年
Zapietが返信しました 2021年12月1日

Hi there,

Thank you so much for your kind words and great review!

The team is always happy to help in anyway we can and if you have any other questions, please do let us know.

Best wishes,

Jessica

2023年2月6日

I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.

FLOVERS
アメリカ合衆国
アプリの使用期間:約4年
Zapietが返信しました 2023年2月10日

Hi Celia,

Thank you very much for the great review!

I'm happy that we were able to help setup our app together using city names and post codes together in order to facilitate your distance validation for your customers :)

If you ever need any further assistance, don't hesitate to reach back, we are always happy to help!

- Steph

編集日:2024年9月19日

This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend! Updated to note the great customer service we received from Jessica; she was so great and helpful!

Kupcakerie
アメリカ合衆国
アプリの使用期間:約4年
Zapietが返信しました 2021年1月12日

Hi there,

Thank you for your lovely review, it is great to hear that our app has been able to help your business adapt in these difficult times.

We are always here if you need anything. Wishing you a fantastic year to come!

All the best,

Kitty

2020年4月28日

This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.

Brewpoint Coffee
アメリカ合衆国
アプリの使用期間:約4年
2021年4月30日

Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.

Gloriosos Italian Market
アメリカ合衆国
アプリの使用期間:約4年
Zapietが返信しました 2021年5月3日

Hi,

Thank you for taking the time to leave us a review!

Lovely to hear that you're enjoying the features of the app and that we've been able to help you when you've needed to contact us.

Best wishes,

Bogi

編集日:2024年7月3日

We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app.

Update: 2024
Zapiet continues to deliver on outstanding customer service. They helped to update the entire app and tested to ensure it worked correctly at checkout.
Jessica worked with us for over 3 hours and I can't thank them enough.

Cambridge Uniforms
カナダ
アプリの使用期間:約4年
Zapietが返信しました 2021年5月31日

Hi Janet,

Thank you so much for leaving such a lovely review!

It was wonderful chatting to get you/your store onto the latest version of our Zapiet - Pickup + Delivery, and switching you over to our rates function and making sure that only the correct rate appears at checkout for you and your customers.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica