Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,539)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2021年12月1日

Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.

Flower Bar
アメリカ合衆国
アプリの使用期間:約4年
Zapietが返信しました 2021年12月1日

Hi there,

Thank you so much for your kind words and great review!

The team is always happy to help in anyway we can and if you have any other questions, please do let us know.

Best wishes,

Jessica

2023年2月6日

I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.

FLOVERS
アメリカ合衆国
アプリの使用期間:約4年
Zapietが返信しました 2023年2月10日

Hi Celia,

Thank you very much for the great review!

I'm happy that we were able to help setup our app together using city names and post codes together in order to facilitate your distance validation for your customers :)

If you ever need any further assistance, don't hesitate to reach back, we are always happy to help!

- Steph

編集日:2024年9月19日

This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend! Updated to note the great customer service we received from Jessica; she was so great and helpful!

Kupcakerie
アメリカ合衆国
アプリの使用期間:約4年
Zapietが返信しました 2021年1月12日

Hi there,

Thank you for your lovely review, it is great to hear that our app has been able to help your business adapt in these difficult times.

We are always here if you need anything. Wishing you a fantastic year to come!

All the best,

Kitty

2020年4月28日

This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.

Brewpoint Coffee
アメリカ合衆国
アプリの使用期間:約4年
2016年5月30日

Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!

Tom Sawyer
カナダ
アプリの使用期間:約4年
2016年9月20日

We have been very happy with Store Pickup + Delivery. It has helped us to offer free delivery for local orders, which is key to our business. The customer service is amazing! Andy and Sam respond to questions/problems immediately and solve them same day. Highly recommend.

Bo Ty Sweets
アメリカ合衆国
アプリの使用期間:約4年
2021年4月30日

Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.

Gloriosos Italian Market
アメリカ合衆国
アプリの使用期間:約4年
Zapietが返信しました 2021年5月3日

Hi,

Thank you for taking the time to leave us a review!

Lovely to hear that you're enjoying the features of the app and that we've been able to help you when you've needed to contact us.

Best wishes,

Bogi

編集日:2020年1月2日

The app has been a huge benefit to our store and team, in combination with Delivery Rates By Zip Code app. We unfortunately have an overly complicated local delivery system that we where able to place place in all the rules with the assistance of the Zapiet support team, since some aspects involved additional code and work arounds.

Aki-Home
アメリカ合衆国
アプリの使用期間:約4年
編集日:2024年7月3日

We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app.

Update: 2024
Zapiet continues to deliver on outstanding customer service. They helped to update the entire app and tested to ensure it worked correctly at checkout.
Jessica worked with us for over 3 hours and I can't thank them enough.

Cambridge Uniforms
カナダ
アプリの使用期間:約4年
Zapietが返信しました 2021年5月31日

Hi Janet,

Thank you so much for leaving such a lovely review!

It was wonderful chatting to get you/your store onto the latest version of our Zapiet - Pickup + Delivery, and switching you over to our rates function and making sure that only the correct rate appears at checkout for you and your customers.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2023年4月3日

When I submitted my support request, I assumed I'd be waiting until the next day for a response and who knows how long for a solution, but Jessica responded within 30 minutes or so and fixed the issue (among others that I hadn't caught) almost immediately. So pleased with their customer service! Thank you, Jessica!

Wild Valentine
アメリカ合衆国
アプリの使用期間:4年弱
Zapietが返信しました 2023年4月4日

It was my pleasure helping you Sarah with the update of our Zapiet - Pickup + Delivery app and also getting a few other things sorted so that everything is running smooth

Thank you for leaving such a lovely review and please do jump back on the live chat if you have any other questions or need any assistance.

Have a wonderful week!
Jessica