Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,606)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2022年7月29日

Application qui remplit toutes ses fonctions, très facile d'utilisation. Nous l'Utilisons aussi avec Delivery rates by zipcode, ça fonctionne très. Super service client, rapide et disponible!

Cool&Simple - FR
カナダ
アプリの使用期間:2年弱
Zapietが返信しました 2022年8月4日

Bonjour Constance,

J'ai été ravie de discuter avec vous aujourd'hui ! Je le suis tout autant de lire que vous êtes satisfaite de nos applications.

N'hésitez pas à m'écrire de nouveau,

Sandy

2023年10月25日

I have the best support I could ask for to get our pickup and delivery set up. From email support to getting on a call, they have held my hand the whole way. Not only getting us set up but helping us understand it as well. Thank you Zapiet!

Outdoor Rooms by Design
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2023年10月30日

Hi Crystal,

Thanks a lot for writing a review

It was a real pleasure helping you with our Zapiet Pickup + Delivery and Zapiet - Rates by Distance apps! And if anything comes up, we'll be happy to continue assisting you, including via screen sharing!

-Steph

2023年5月13日

5 out of 5! Shout out to Agent Chloé with giving incredible expertise and customer service! Zapiet customer service is responsive, and have shown to go above and beyond to get a direct solution to the problem. If you're uncertain they're worth a try based on that alone!

Stôk Floral & Design
カナダ
アプリの使用期間:1年以上
Zapietが返信しました 2023年5月17日

Hi Alison,

It was my absolute pleasure assisting you today. I'm really glad our app does everything you need it to do and that you continue to use it.

Thank you for the awesome review and your kind words, I really appreciate it.

I'm here, should you need anything else.

Have a great day,
Chloé

編集日:2022年10月14日

Clemency went on and beyond helping us setup the app to workaround some basic issues with Shopify POS (two locations result in double shipping costs and no pickup availability when ordering items from both locations). Please note; this works for domestic orders only. Also helped me as the developer of the store to make sure everything worked and looked good during a team-call. Couldn't be more happy! Thank you so much for your time and clear guidence. Perfect and quick support!

Pluk & Paloma
オランダ
アプリの使用期間:1年以上
Zapietが返信しました 2022年10月14日

Hi Kelly,

Thank you so much for your kind words, it's been so lovely working with you!
We really appreciate your review for our Store Pickup + Delivery app, and are always here for any questions you may have :)

Hope you have a wonderful day,

Clemency :)

2022年9月26日

Customer Service was quick to help me out when I couldn't figure out how to set up the app completely.

Nowhere Bakery
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2022年9月29日

Hi Saphira,

You're very welcome and thank you for your kind review.

If you need any further help with our Store Pickup + Delivery app, please do let us know.

Thanks,
Jessica

2023年3月3日

I want to thank Klaudia for the great support. Our ecommerce store is finally working perfectly. Recommended!

Carbone • Wholesale Floral Distributors
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2023年3月6日

Hi there,

Thank you for the 5 star review! I'm glad to hear that your eCommerce store is now working perfectly!

It was great chatting with you as I got to understand more about your store pickup and delivery requirements.

Cheers,
Klaudia

2022年5月26日

Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.

Miss Amelie Gourmet
オーストラリア
アプリの使用期間:1年以上
Zapietが返信しました 2022年5月26日

Hi there,

Thank you for the amazing review! We're always happy to have things work out for our merchants.

Should you need anything else, please feel free to jump back on chat.

Cheers,
Klaudia

編集日:2024年9月5日

Great Customer Service!!!

Kitty and Jeanette have been instrumental in helping me 1st improve Zapiet set-up and 2nd fix a situation where I messed-up my shipping settings.

They really went the extra mile to find a solution to my challenge.

Les Gastronomes
アラブ首長国連邦
アプリの使用期間:1年以上
Zapietが返信しました 2023年1月13日

Reply updated 10 Sep 2024:

Hi,

Thank you so much for your wonderful review! Going the extra mile for our customers is what we strive for, and we’re glad to hear it made a difference for you. If you need any further assistance, please don’t hesitate to reach out!

-Kitty and Jeanette

--------------------------------------

Thank you very much for your kind words and awesome review! It was a true pleasure working with you to setup up our pickup and local delivery app.

If you have any other questions, please don't hesitate to reach out!

All the best,
Steph

2023年11月17日

Amazing customer service. I can't ask for anything better than this

Bathhouse Trading Company
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2023年11月20日

Hi Keegan,

Thank you for leaving your view, it's very much appreciated

It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica

編集日:2023年5月29日

Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.

Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.

I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.

Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.

1-800-GOFRUIT
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2023年5月29日

Hi Nicholas,

Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.

We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.

Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!

Warm regards,

Ismail Raji