Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,609)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
編集日:2020年10月12日

AMAZING SUPPORT! Sandy has consistently assisted me during these hard times of COVID-19. Even when my questions are simple and easy she takes the time to get back to me in a timely manner. This app has greatly helped us and our customers choose the right option for delivery and shipping.

The Caviar Co.
アメリカ合衆国
アプリの使用期間:5年弱
2022年11月15日

This is a good app to enable both delivery and store pickup services. The customer service team is really strong, special thanks to Klaudia.

city'super E-Shop
中華人民共和国香港特別行政区
アプリの使用期間:5年弱
Zapietが返信しました 2022年11月21日

Hi Louis,

Thank you so much for the 5-star review!

Our team is always happy to assist with your store pickup and delivery configuration. We're just an email or live chat away.

Cheers,
Klaudia

2023年4月14日

This app is really great for anyone wants to offer pickup and delivery in addition to shipping. Amazing customer service. Very quick and responsive.

Stick With Me Sweets
アメリカ合衆国
アプリの使用期間:5年弱
Zapietが返信しました 2023年4月17日

Hi Wan,

Thank you very much for your review :)

It was my pleasure helping you this afternoon with some updates and getting all of your rates (including the Roadie integration) working on your store with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Thanks again,
Jessica

編集日:2020年3月23日

-update to 5*-
My frustration turned out to be legacy code on my site. The support team came through in a big way to fix things and saved the day. After my search for other similar apps, I can say that this is the racehorse that you really need.

-initial 1*-
Very disappointed that the app didn't function as promised. The 'Delivery' option never worked, and despite repeated attempts to contact their Support, the issue was never resolved. Uninstalled and looking for something else.

Kendal Hills Farm
カナダ
アプリの使用期間:5年弱
2023年6月15日

This app helps us with local pickup, delivery, and shipping of our store products.
Great product and superb support.
Veno in the support team is amazing

Furniture Reuse
イギリス
アプリの使用期間:約2ヶ月
Zapietが返信しました 2023年6月15日

Hi Diye!

Thank you for your kind words and wonderful review. It was a pleasure assisting you with setting up product availability and shipping rates in our Zapiet - Pickup + Delivery app. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help!

-Veno

編集日:2022年3月17日

A very good app. It made setting up a click & collect service very easy indeed. We've been using the Store Pickup functionality since we launched our new website in 2018. We are now in the process of adding a Local Delivery service, also using the app. Have used Zapiet support on a number of occasions – they have always responded quickly and been very helpful. Update: March 2022 - used Zapiet support yesterday and they were awesome! Had a super quick response via LiveChat. They quickly identified the issue, and put things right straight away. They also flagged up another issue which I was then able to put right. Excellent support (thank you Sandy!) and an excellent app.

John Crawshaw
イギリス
アプリの使用期間:5年弱
2016年7月7日

Amazing application, stellar support.
Couldn't ask for more!

Panerex
ベルギー
アプリの使用期間:5年弱
2018年10月8日

I had a problem with some settings over the weekend. I messaged tech support and received immediate help from Sam and the issue was resolved! Thanks. We love the app.

NLaws@Home
アメリカ合衆国
アプリの使用期間:4年以上
編集日:2024年5月20日

Stephane, offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app.
He gave me the best customer service, ever! I really needed help and he provided it. Thank you Stephane.

Sonia

SpaJuiceBar
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2024年5月24日

Hi Sonia,

Thank you so much for the awesome review!

We're always happy to help and go the extra mile to meet and exceed our merchants' expectations. If you need any help, we'll be here for you.

-Steph

2016年3月22日

A fantastic and most useful app. We got excellent and speedy support from Andy to iron the kinks out. Highly recomended !

-Ilse Jacobsen team, Iceland

Ilse Jacobsen Hornbaek Iceland
アイスランド
アプリの使用期間:4年以上