Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,609)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年1月23日

Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.

Thank for having such a great team and (I assume) culture.

LAYER
アメリカ合衆国
アプリの使用期間:3年弱
Zapietが返信しました 2024年1月25日

Hi Anthony,

Thank you so much for your incredibly kind words

It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.

If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica

2020年8月28日

Wonderful app, does exactly what we want and great not having to have the time slot for pickups mandatory, as some other similar apps do. We have used this app for awhile and it's worked very well. Had an issue recently and Pamela Toni was extremely efficient and helpful and sorted the issue for us. Most happy!

Repertoire
ニュージーランド
アプリの使用期間:3年以上
Zapietが返信しました 2020年8月28日

Hey Guys,

Thanks a million for leaving such a wonderful review.

I am delighted to hear that our app helped you to achieve what other apps could not.

Let me know if there is anything I can help you with going forward.

Have a great weekend :)

Ronan

2020年9月18日

This app is amazing!! The customer service help is absolutely incredible also. The team were able to assist me through issues I was facing as I'm new to Shopify. Highly recommend!

Platter Pantry
オーストラリア
アプリの使用期間:3年以上
Zapietが返信しました 2020年9月18日

Hey guys,

Thank you for taking the time to leave a positive review.

I am delighted to hear that you had an incredible experience with our support team.

If you need assistance with anything going forward we are here to help.

Have a great weekend.

-Ronan

2023年11月8日

Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))

Via Lactea PR
アメリカ合衆国
アプリの使用期間:約3年
Zapietが返信しました 2023年11月10日

Hi Francesco,

Thank you very much for leaving such a lovely review!

It was a pleasure chatting with you and ironing out a few details of our Zapiet - Pickup + Delivery app.

Please do not hesitate to reach out again if you have any further questions.

Cheers,
Jessica

2022年6月30日

Este app nos ajuda com local delivery e subscriptionsk um conhecido problema no shopify. Além disso, eles tem um excelente suporte ! recomendo

Easy Mealz
カナダ
アプリの使用期間:3年以上
Zapietが返信しました 2022年7月6日

Olá! Obrigado por sua avaliação! Estamos felizes em saber que o nosso aplicativo de retirada na loja e entrega está ajudando a resolver suas necessidades de entregas locais! Muitas felicidades, Bogi.

2022年7月28日

Our experience with the app has been great so far.
Support team is very fast and helpful.
Five stars!

Plus Pet Mendoza
アルゼンチン
アプリの使用期間:約3年
Zapietが返信しました 2022年7月29日

Hi Germán,

Thank you for leaving a lovely review.

It was my pleasure helping you with our Store Pickup + Delivery app on all of your stores.

Best wishes,
Jessica

2018年2月22日

We literally could not operate our business with out this app (or at least it would be significantly more difficult). This app is essential for any business that offers a combination of pick, delivery, and shipping. We have retail locations where we offer pickup of healthy prepared meals, local delivery that we deliver using an in-house team, and are getting set up to ship using 3rd party carriers. The app informs customers of these options as part of the checkout process in a seamless, easy to use way, and allows us to easily manage and fulfill the different kinds of orders on the back end. And a HUGE thank you to Sam for some of the quickest and most thorough customer service we've experienced. If there is a problem it gets fixed super quickly or a solution is queued for the dev team--they are very responsive to the feature requests of merchants. Thank you Zapiet team for creating such an essential app for our business!

Fit Flavors
アメリカ合衆国
アプリの使用期間:約3年
2020年1月29日

This app has been a critical in the rapid growth of our online business. The checkout process is simple and easy for our customers to understand and the tagging system helps us stay organized and on time for our weekly customers. Highly recommended!

95 Nutrition
アメリカ合衆国
アプリの使用期間:約3年
2023年7月7日

Had a fantastic experience working through some local delivery updates with Jessica - our delivery system for our small business is now organized and priced accurately thanks to her hard work and help! Very pleased with the service.

Vankampens Greenhouses
カナダ
アプリの使用期間:約3年
Zapietが返信しました 2023年7月8日

Hi,

Thank you so much for your kind words and review .

It was my pleasure helping you today with your local delivery set-up with our Zapiet - Pickup + Delivery app, including the integration of our Delivery Rates by Zip Code app so that you can offer your customer's the correct local delivery rate depending on their postal code.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Kind regards,
Jessica

2023年4月19日

App is easy to use with lots of customisable options.
Support team are absolutely brilliant! Excellent response time. I was recently assisted by Betty and they were so helpful. Betty didn't simply make the necessary changes but also explained every step of the way what was being done. This helped give me a better understanding of how the app works for different cart scenarios. Thanks Betty! :)

Kellyville Pets
オーストラリア
アプリの使用期間:約3年
Zapietが返信しました 2023年4月19日

Hi,
Wow! Thank you so much for your kind words and 5-stars! Happy to help you configure your rates correctly. Please don't hesitate to reach out if there is anything else we can do for you.
Betty 😊