Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,623)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年11月20日

Great support

LINS-Antwerp
ベルギー
アプリの使用期間:1年以上
Zapietが返信しました 2024年11月25日

We’re happy to hear you had a great experience with our support. If there’s anything else you need, don’t hesitate to reach out—it's always our pleasure to help!

-Jeanette

2024年11月7日

Works great, support is hit and miss but the last tech that helped me was able to ID the problem and I got it fixed easily. Works way better than native shopify delivery, would recommend to anyone.

VISTA MATERIALS
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2024年11月10日

Hi,

Thank you for your sincere feedback! We’re glad to hear you find the app an improvement for your store :)

You’re welcome to contact us any time for any assistance, we will do our best to help you!

Warm regards,
Pavlo

2024年9月19日

Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive!

The Meat House Market
アメリカ合衆国
アプリの使用期間:6年以上
Zapietが返信しました 2024年9月22日

Hi Scott,

Thanks a lot for the awesome review!

I'm glad I was able to help with your rates while working with you on upgrading your setup. If anything ever comes up, we'll be there for you and happy to help

-Steph

編集日:2024年11月23日

very thorough and friendly service from Annggy, very appreciated

City Bakers Collective
カナダ
アプリの使用期間:2年弱
Zapietが返信しました 2024年10月31日

Hi Alysa!

Thank you so much for taking the time and writing us a review! It was lovely speaking with you, and your patience and willingness to work together was a huge part of getting everything sorted!

If you ever need anything else, don’t hesitate to let us know - we are always here to help.

Wishing you a fantastic week ahead!
Anggy

2024年9月27日

Straightforward to use and their helpdesk is always quick to help!
Some functionalities could be perfected (like setting restrictions based on Collections, not every single product separately), but overall a good app, works well with Intuitive Shipping for calculating our delivery rates, as well as setting up some special delivery rates (festive etc.) :)

Provenance Village Butcher Delivery
イギリス
アプリの使用期間:約4年
Zapietが返信しました 2024年10月8日

Thanks for your awesome review. Your feedback is noted!

Best wishes,

Bogi

2024年9月23日

We've been using this app for a few years now, very good capabilities that suits our needs. Great and very quick customer service from Sandy and all the support team!

HG Walter
イギリス
アプリの使用期間:4年以上
Zapietが返信しました 2024年9月26日

Hello Georgia,

Thank you for taking the time to write us this lovely review about our Zapiet - Pickup + Delivery app!

We'll be there if you need any help.

All the best,
Sandy

2024年11月22日

Very useful and helpful for my business. The live chat support is amazing and always fixes any issues I've had!!

Fille à Flleur
ガーンジー
アプリの使用期間:約1年
Zapietが返信しました 2024年11月26日

Hi there!

We REALLY appreciate your review!

It's satisfying to know that we've been able to help you every time you reached us, we will continue working
to keep it going.

Happy Holidays,

Manuel 🙂

2024年11月14日

Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min

Tipton & Hurst
アメリカ合衆国
アプリの使用期間:約1年
Zapietが返信しました 2024年11月19日

Hi there, this is Manuel!

Thank you so much for your 5-star review!
I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving!

Happy Holidays,
Manuel 🎄

2024年9月23日

Great app with endless options. Customer service is always exceptional. Issues are looked into and rectified quickly.

STORE TO DOOR
オーストラリア
アプリの使用期間:4年弱
Zapietが返信しました 2024年9月25日

Hi George,

Thank you so much for taking the time to leave a review! It was a pleasure assisting you with our Zapiet - Pickup + Delivery app and resolving the order issues you encountered.

If you need any further help, feel free to reach out to our team. We're always here to support you!

Warmest regards,

Krystabel

2024年9月13日

Great support. Shopify changes so many things without telling anyone, and Zapiet is always ready to help adjust to those changes. Angelo, Kristine, Herman and Jeanette have all helped keep my store going strong.

Hawaii Doggie Bakery
アメリカ合衆国
アプリの使用期間:6年以上
Zapietが返信しました 2024年9月18日

Hey Chris!

Thanks a ton for the awesome shoutout! We totally get how tricky it can be with all the Shopify changes, and we’re always here to help you roll with the punches. We're so glad to hear we’ve made a difference for you!

We really appreciate you being such a great team player and keeping an eye on those orders so we can sort everything out quickly! Wishing you and Hawaii Doggie Bakery all the best! Let us know if you need anything else.

Cheers,
Angelo, Kristine, Herman and Jeanette